Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Boston, MA

Amgen•Boston, MA

About The Position

The Account Manager/Specialty Account Manager, IgG4-RD represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages a territory. The role provides disease information and education to medical professionals and other external customers involved in the care of patients with immunoglobulin-related disease (IgG4-RD). It uses a consultative, technically informed selling approach to address healthcare professionals’ needs and support patient care. The position works across a matrix of internal and external partners, including case managers, Medical Affairs, patient access teams, and other cross-functional colleagues. The account manager develops strategic account business plans, identifies opportunities across varied healthcare settings, builds relationships with key opinion leaders, and maintains in-depth clinical and scientific knowledge of the disease and therapeutic area. All work must follow company compliance policies, including appropriate documentation and reporting. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The advertised U.S. annual salary range is $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5).

Requirements

For Account Manager (Level 4): Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging environment.
Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease/orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection/infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet spaces.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
Implement marketing plan goals by executing a strategic account business plan.
Work effectively in a matrix environment with case managers, Medical Affairs, patient access teams, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national KOLs in the coverage area and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technically informed, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
Adhere to compliance and corporate policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.