Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Boston, MA

Amgen • Boston, MA

10d • $145,311 - $215,025

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages assigned territory accounts. The role serves as the central account manager for a specific geography, driving product demand and coordinating relevant field teams to address account needs. The position promotes UPLIZNA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.

The manager develops and executes a territory business plan to achieve or exceed annual sales goals, addresses access, pull-through, and reimbursement issues with stakeholders and matrix teams, and builds customer relationships by understanding account needs and communicating them internally. The role also supports healthcare professionals and office staff with disease-state, product, and site-of-care education; coordinates with patient services and market access teams; and attends medical congresses and society meetings as needed.

The position requires accurate and timely communication and administrative work, compliance with company policies and applicable guidelines, use of approved resources and assigned budgets, completion of company training, and contribution to a high-performance team. Approximately 80% travel may be required, varying by territory, including some overnight and weekend commitments.

Requirements

• For Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industry, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
• For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such collective experience.
• Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
• Proficiency in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Nice To Haves

• Buy-and-bill experience with documented success and/or biologic or infusion experience.
• Sales experience in rare or specialty disease states.
• Site-of-care and reimbursement experience.
• Experience working with institutions and integrated delivery networks.
• Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

• Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage assigned territory accounts.
• Serve as the central account manager for accounts in a designated geography, driving product demand and coordinating field teams to address account needs.
• Develop and execute a territory business plan to achieve or exceed annual sales goals.
• Promote UPLIZNA within approved labeling and in accordance with applicable industry and corporate legal and regulatory guidelines.
• Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
• Build customer relationships by understanding customer needs and goals and communicating them to other team members.
• Meet or exceed corporate sales goals.
• Communicate territory activity accurately and in a timely manner as directed by management.
• Educate target audiences about disease state and product information to drive product demand.
• Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changes in the environment and results.
• Comply with company policies and guidelines, including applicable PhRMA code requirements.
• Work with patient services and market access team members to achieve business goals.
• Coordinate between accounts and relevant Amgen field teams to support account needs.
• Educate healthcare professionals and office staff about site-of-care options.
• Attend medical congresses and society meetings as needed.
• Manage efforts within assigned promotional and operational budgets and maximize approved resources to achieve territory and account goals.
• Complete company training and administrative duties accurately and in a timely manner.
• Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the Company.

Benefits

• Comprehensive employee benefits package, including medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
• Retirement and Savings Plan with company contributions.
• Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements where possible.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED