Account Manager / Specialty Account Manager - UPLIZNA - Albuquerque, NM (Rare Disease), Neurology

Amgen•Albuquerque, NM

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The role serves as the central account manager, driving product demand and coordinating relevant field teams to meet account needs. It develops and executes a territory business plan to achieve or exceed annual sales goals and promotes UPLIZNA within approved labeling and in accordance with industry and company legal, regulatory, and compliance guidelines. The role addresses access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix teams; builds customer relationships by understanding and communicating customer needs; and educates healthcare professionals and office staff about disease state, product information, and site-of-care options. The position also communicates territory activity and market feedback to internal teams, manages promotional and operational budgets, attends medical congresses and society meetings as needed, completes training and administrative duties, and contributes to a high-performance team. The territory is Albuquerque, New Mexico, and the role involves approximately 80% travel, which may vary by territory, with some overnight and weekend commitments. Amgen offers a flexible work model, including remote arrangements where possible. The listed annual salary range is $145,311–$196,597 for Account Manager – Level 4 or $158,931–$215,025 for Specialty Account Manager – Level 5.

Requirements

For Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in the pharmaceutical, biotech, or medical device industry, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience and ability to coordinate across field teams to address the full range of account needs.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage accounts within the assigned geography.
Serve as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal, regulatory, and compliance guidelines.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and promptly as directed by management.
Educate target audiences on disease state and product information to drive product demand.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
Work with patient services and market access team members to achieve business goals.
Coordinate between accounts and relevant Amgen field teams to support account needs.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
Complete required company training and administrative duties accurately and promptly.
Contribute as a member of a high-performance team and perform other tasks and responsibilities requested by the company.

Benefits

Comprehensive employee benefits package, including health and welfare plans for staff and eligible dependents.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.