About The Position

Amgen is hiring a Specialty Account Manager for UPLIZNA in the Rare Disease therapeutic area. The role represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts throughout an assigned territory. The Specialty Account Manager serves as the central account manager for designated accounts, drives product demand, and coordinates relevant field teams to address account needs. The position focuses on account management, customer relationships, territory planning, ethical promotion within approved labeling, and coordination on access, pull-through, and reimbursement. The role also involves educating healthcare professionals and office staff, attending medical congresses and society meetings as needed, managing promotional and operational budgets, completing required training and administrative work, and contributing to a high-performance team. Approximately 80% travel may be required, varying by territory and including some overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Buy-and-bill experience with documented success and/or biologic or infusion experience.
  • Sales experience in rare or specialty disease states.
  • Site-of-care and reimbursement experience.
  • Experience working with institutions and integrated delivery networks.
  • Pharmaceutical account management selling experience and ability to coordinate across field teams to address account needs.

Responsibilities

  • Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
  • Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
  • Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix team members.
  • Develop customer relationships by understanding customer needs and goals and communicating them to other team members.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and promptly as directed by management.
  • Drive product demand among target audiences through education on disease state and product information.
  • Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changes in the environment and results.
  • Follow company compliance policies and guidelines, including the PhRMA code and other applicable guidelines.
  • Work closely with patient services and market access team members to support overall business goals.
  • Coordinate between accounts and relevant Amgen field teams to address the full range of account needs.
  • Educate healthcare professionals and office staff about site-of-care options.
  • Attend medical congresses and society meetings as needed.
  • Manage activities within assigned promotional and operational budgets.
  • Maximize use of approved resources to achieve territory- and account-level goals.
  • Complete all company training classes successfully.
  • Complete administrative duties accurately and on time.
  • Contribute as a member of a high-performance team.
  • Perform other tasks and responsibilities as requested by the company.

Benefits

  • Comprehensive employee benefits package, including health and welfare plans for employees and eligible dependents.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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