About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for UPLIZNA in rare disease neurology, covering Albuquerque, New Mexico. The role represents Amgen products to physicians and healthcare professionals, establishes product sales, and manages the territory. It provides disease information and education to medical professionals and other external customers involved in patient care, with a focus on Immunoglobulin-Related Disease (IgG4-RD). The role promotes patient-centered disease and product education, implements marketing goals through strategic account business plans, and works across a matrix of internal and external partners. It requires in-depth clinical and scientific knowledge, consultative selling, and productive relationships with key opinion leaders and healthcare organizations. The employee must follow corporate compliance policies and complete appropriate documentation and reporting. The position requires approximately 20–30% travel, including some overnight and weekend commitments. The annual U.S. salary range is $145,311–$196,597 for Account Manager – Level 4 and $158,931–$215,025 for Specialty Account Manager – Level 5. Amgen offers health and welfare benefits, retirement and savings plans, bonus or sales incentive opportunities, stock-based long-term incentives, time-off plans, company-wide shutdowns, flexible work models where possible, and career development opportunities.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging environment.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
  • Documented track record of delivering consistent, exceptional performance.

Responsibilities

  • Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the territory.
  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while following corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources, peer-to-peer education, and cross-functional partners to address identified knowledge gaps.
  • Navigate healthcare organizations and identify opportunities among academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs within the territory and assigned therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use consultative, technical, solution-oriented selling to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with generous company contributions
  • Group medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements where possible
  • Career development opportunities
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