About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business in Albuquerque, New Mexico. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages accounts across the territory. It also provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to help specialists address the needs of healthcare professionals treating IgG4-RD patients. The role works with cross-functional partners and healthcare organizations to identify opportunities, address knowledge gaps, and implement strategic account plans while following company policies and compliance requirements. Travel is approximately 20–30%, including some overnight and weekend commitments. The annual salary range is $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5). Amgen describes a Total Rewards Plan with health and welfare coverage, financial plans, work/life balance, and career development opportunities.

Requirements

  • Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • Three or more years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
  • Implement marketing plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geographic area and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow company compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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