Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Boston N, MA

Amgen•Boston, MA

10d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and other healthcare professionals, establish product sales, and manage a territory. The Specialty Account Manager also provides account-management support to Rheumatology and Nephrology accounts within an assigned geography. The role develops and executes a territory business plan to achieve sales goals; promotes KRYSTEXXA within approved labeling and in compliance with applicable legal, regulatory, and industry guidelines; and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. The position provides customers and Amgen staff with information about payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products. The position is accountable for meeting sales goals, accurately reporting territory activity, sharing market feedback with internal teams, completing training and administrative duties, managing assigned budgets, and making effective use of approved resources. It collaborates across GBU divisions and attends medical congresses and society meetings as needed. The role requires approximately 20–30% travel, including some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or Associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or Master's degree and 6 years; or Bachelor's degree and 8 years; or Associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Ability to collaborate across divisions and complete required training and administrative responsibilities.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy-and-bill experience and success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience partnering successfully with all Commercial Operations functions in a team environment.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.

Responsibilities

Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establish product sales, and manage the territory.
Provide account-management support to Rheumatology and Nephrology accounts within the assigned geography.
Develop and execute a territory business plan to achieve or exceed annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with industry and corporate legal and regulatory guidelines.
Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA requirements related to Amgen products.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about market changes and results.
Follow Amgen compliance policies and applicable guidelines, including the PhRMA code, and complete required training.
Complete administrative duties accurately and on time.
Manage assigned promotional and operational budgets and maximize use of approved resources to achieve territory and account goals.
Collaborate effectively across GBU divisions to achieve business objectives.
Attend medical congresses and society meetings as needed.
Perform other tasks and responsibilities as requested by management.

Benefits

Comprehensive employee benefits package
Retirement and Savings Plan with company contributions
Group medical, dental, and vision coverage
Life and disability insurance
Flexible spending accounts
Discretionary annual bonus program or sales-based incentive plan for field sales representatives
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements where possible
Career development opportunities
Work/life balance