Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Boston, MA

Amgen•Boston, MA

10d

About The Position

Amgen is hiring an Account Manager/Specialty Account Manager to represent KRYSTEXXA to physicians and healthcare professionals in a specified territory. The role is responsible for establishing product sales and managing territory accounts, including providing account-management support to Rheumatology and Nephrology accounts. The successful candidate develops a comprehensive territory business plan to meet or exceed annual sales goals and promotes KRYSTEXXA within its approved labeling and in accordance with applicable legal, regulatory, and industry guidelines. The role involves building customer relationships, understanding customer needs and goals, and sharing relevant information with Amgen colleagues. The Account Manager/Specialty Account Manager serves as a resource on payer policies, reimbursement processes, Medicare and Medicaid rules, and relevant OSHA and HIPAA requirements. The position also requires timely and accurate reporting, collaboration across business divisions, attendance at medical congresses and society meetings as needed, completion of required training and administrative duties, and management of assigned promotional and operational budgets. The role requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists separate qualifications and salary ranges for Account Manager Level 4 and Specialty Account Manager Level 5. The position is based in Boston, Massachusetts, and flexible work models, including remote arrangements, may be available where possible.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such combined experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.

Nice To Haves

At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
Buy-and-bill experience and a record of success.
Biologic/biotech sales and reimbursement experience.
Rheumatology therapeutic-area experience.
Experience working with institutions and integrated delivery networks.
Experience working in a team environment that partners successfully with Commercial Operations functions.

Responsibilities

Represent KRYSTEXXA and other Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
Provide account-management support to Rheumatology and Nephrology accounts within the assigned geography.
Develop and execute a territory business plan to achieve or exceed annual sales goals.
Promote KRYSTEXXA within approved labeling and in accordance with applicable legal, regulatory, corporate, and industry guidelines.
Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
Advise customers and Amgen staff on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and applicable OSHA and HIPAA requirements as related to Amgen products.
Meet or exceed corporate sales goals.
Communicate territory activity accurately and promptly as directed by management.
Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the business environment and results.
Comply with Amgen policies and guidelines, including the PhRMA code and other applicable guidelines.
Complete Amgen training and administrative duties accurately and on time.
Manage assigned promotional and operational budgets and maximize use of approved resources to achieve territory and account goals.
Collaborate effectively across divisions within the GBU to achieve business objectives.
Attend medical congresses and society meetings as needed.
Perform other tasks and responsibilities as requested by management.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Work/life balance and career development opportunities.