Account Manager / Specialty Account Manager - UPLIZNA - (Rare Disease) Neurology - Green Bay, WI

Amgen•Milwaukee, WI

About The Position

The Specialty Account Manager represents UPLIZNA to physicians and other healthcare professionals, establishes product sales, and manages accounts across an assigned territory. The role serves as the central account manager, driving product demand and coordinating relevant field teams to address account needs. It develops and executes a territory business plan to meet or exceed annual sales goals and promotes UPLIZNA within approved labeling and in accordance with legal, regulatory, and industry guidelines. The position addresses access, pull-through, and reimbursement needs by coordinating with key stakeholders and matrix team members. It builds customer relationships by understanding customer needs and sharing them with internal teams, educates healthcare professionals and office staff about disease state, product information, and site-of-care options, and provides timely, accurate territory activity updates. The role also gathers and shares feedback about market conditions and results, manages an assigned promotional and operational budget, attends medical congresses and society meetings as needed, completes required training and administrative duties, and contributes to a high-performance team. The position is based in the Green Bay, Wisconsin territory and involves approximately 80% travel, which may vary by territory and includes some overnight and weekend commitments. Amgen offers base salary, a Total Rewards Plan, employee benefits, incentive opportunities, stock-based long-term incentives, time-off plans, company-wide shutdowns, and flexible work models where possible.

Requirements

Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years of such experience.
Approximately 80% travel, which may vary by territory, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional and proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Ability to work across field teams and coordinate to address the full range of account needs.
Compliance with company policies and guidelines, including the PhRMA Code and other applicable guidelines.

Nice To Haves

Buy-and-bill experience with documented success and/or biologic or infusion experience.
Sales experience in rare or specialty disease states.
Site-of-care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharmaceutical account management selling experience.

Responsibilities

Represent UPLIZNA to physicians and healthcare professionals, establish product sales, and manage accounts within the assigned territory.
Act as the central account manager, drive product demand, and coordinate relevant field teams to address account needs.
Develop and execute a territory business plan aimed at achieving or exceeding annual sales goals.
Promote UPLIZNA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
Develop customer relationships by understanding customer needs and goals and communicating them to team members.
Meet or exceed corporate sales goals and communicate territory activity accurately and promptly as directed by management.
Educate target customers about disease state and product information, and educate healthcare professionals and office staff about site-of-care options.
Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
Work closely with patient services and market access team members and coordinate across accounts and Amgen field teams.
Attend medical congresses and society meetings as needed.
Manage efforts within the assigned promotional and operational budget and maximize use of approved resources.
Complete company training and administrative duties accurately and on time.
Contribute as a member of a high-performance team and perform other tasks and responsibilities as requested by the Company.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and savings plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.