Warehouse Operations Manager Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Minimum of 3–5 years of successful warehouse leadership experience.
• Experience directly managing warehouse employees and coordinating daily execution through team leads.
• Experience managing inventory accuracy, labor planning, operational performance, and warehouse expenses.
• Strong leadership skills, including the ability to directly manage employees, develop warehouse leads, and establish accountability.
• Knowledge of receiving, warehousing, inventory control, material distribution, order fulfillment, and shipping practices.
• Ability to analyze operational data, identify root causes, and implement measurable improvements.
• Ability to develop staffing plans, coordinate departmental activities, and prioritize work based on business needs.
• Knowledge of operating budgets, expense management, labor utilization, and warehouse performance metrics.
• Working knowledge of ERP systems, warehouse management systems, Microsoft Excel, and data retrieval and reporting tools.
• Effective written and verbal communication skills and ability to collaborate across departments.
• Ability to work under pressure, resolve competing priorities, and meet production and shipping schedules.
• Knowledge of Lean principles, standardized work, continuous improvement, and 6S.
• Ability to assess warehouse equipment needs and coordinate maintenance and operational support.
• Ability to operate forklifts and material handling equipment upon completion of required training and authorization.
• Ability to support multiple shifts and work overtime, including evenings and weekends, as needed.
• Ability to drive change and improve business performance; promote teamwork, employee potential, and high ethical standards.
• Business acumen to understand financials and metrics and use human, financial, material, and information resources effectively.
• Ability to make timely and effective decisions, deliver results through planning and evaluation, and emphasize accountability and continuous improvement.

Nice To Haves

• Associate’s or bachelor’s degree in supply chain management, logistics, business, operations management, or a related field.
• Five or more years of warehouse leadership experience in an operation with 5,000 or more SKUs and/or high-volume shipping and receiving activity.
• Experience supporting a manufacturing or industrial distribution environment.
• Lean or 6S certification, including a demonstrated history of implementing and sustaining standardized work, Lean principles, and 6S.

Responsibilities

• Manage daily receiving, warehousing, inventory control, material distribution, picking, packing, and shipping operations.
• Directly manage warehouse leads and employees, including hiring, onboarding, training, coaching, performance evaluations, and corrective action in partnership with Human Resources.
• Develop warehouse leads in daily work coordination, employee training, communication, problem-solving, and escalation of operational issues.
• Establish daily priorities and staffing plans based on production schedules, order volume, customer commitments, and business requirements.
• Manage processes impacting inventory, including receiving, put-away, picking, material transfers, shipment confirmation, and returns.
• Coordinate material movement and delivery to support production schedules, service requirements, and customer orders.
• Maintain inventory accuracy through cycle counts, physical inventories, audits, location controls, and reconciliation activities; investigate variances and implement corrective actions.
• Ensure accurate and timely ERP transactions and documentation, resolving discrepancies with appropriate departments.
• Establish and monitor warehouse performance measures, including on-time shipment, pick and shipping accuracy, inventory accuracy, productivity, overtime, backlog, and safety.
• Develop and manage the warehouse operating budget, monitor expenses, explain variances, and implement improvements to control labor, supplies, equipment, and other operating costs.
• Lead improvements to warehouse layout, material flow, storage capacity, slotting, and work methods to reduce waste, errors, delays, and unnecessary handling.
• Develop stocking and storage strategies in partnership with Purchasing, Planning, Production, and other appropriate departments.
• Establish and maintain standard operating procedures, work instructions, and operational controls to ensure consistent execution across shifts.
• Collaborate with Purchasing, Production, Planning, Customer Service, Logistics, and Finance to resolve constraints and align warehouse activities with business priorities.
• Ensure compliance with safety requirements, quality standards, and company policies; address hazards and ensure timely completion of required training and corrective actions.
• Maintain a safe, organized, and efficient work environment through Lean and 6S principles.
• Oversee the availability, maintenance, and effective use of warehouse equipment and technology; identify repair, replacement, and system improvement needs.
• Resolve operational issues affecting staffing, inventory, equipment, capacity, and order fulfillment, including recovery plans for backlogs and service disruptions.
• Support the resolution of material shortages, receiving discrepancies, and supplier performance issues in coordination with Purchasing and other departments.