Warehouse Operations Manager
About The Position
The Warehouse Operations Manager reports to the Director of Warehouse and Building Operations and assists in managing Distribution Center staff involved in inbound operations, pick/pack/ship, returns, and inventory controls. The role coordinates with warehouse unit managers on daily operations and special projects as needed. The University of Chicago Press Distribution Center fulfills orders for UChicago books and those of roughly 125 other scholarly publishers, primarily serving authors, professors, bookstores, and major wholesalers. This position is not eligible for employer-sponsored employment authorization.
Requirements
- A college or university degree in a related field, or an equivalent combination of education and experience.
- Knowledge and skills developed through 5–7 years of work experience in a related job discipline.
- Understanding of warehouse operations.
- Ability to manage union employees and interact with managers from other warehouse departments.
- Ability to stand for extended periods and work in a warehouse environment.
- Ability to perform other standard warehouse functions as needed.
Nice To Haves
- Five years of experience supervising or coordinating work in a production environment.
- Word-processing experience and the ability to work with and understand complex computer reports.
- Microsoft Office skills and experience with Warehouse Management systems.
- Experience with material handling equipment.
- Problem-solving skills.
- Strong leadership and delegation skills.
- Good communication skills.
Responsibilities
- Support workflow supervision of more than 60 stock clerks across three departments.
- Develop a comprehensive understanding of each department’s work processes and allocate or reallocate labor resources as circumstances change during the workday.
- Train union staff and participate in enforcing established work procedures to support work continuity and inventory accountability.
- Administer and participate in corrective action procedures in accordance with university guidelines, as needed.
- Work with Warehouse Unit Managers to update or establish written work guidelines and procedures.
- Manage production-area inventory controls.
- Collaborate with the manager on building management and maintenance; place and monitor work requests; supervise projects; and act as liaison to central facilities staff and outside contractors.
- Maintain shipping and receiving activities and records, and resolve related shipping, receiving, and distribution problems.
- Coordinate with vendors and Budget to ensure the quality and pricing of supplies and equipment meet expectations.
- Perform other related work as needed.
Benefits
- Benefits eligibility, including access to health, retirement, and paid time off programs and resources.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
