Warehouse Operations Manager

Spreetail • Nanticoke, PA

10d • Onsite

About The Position

Spreetail is seeking an operational leader to lead its fulfillment operation in Nanticoke, Pennsylvania. The role owns end-to-end site performance across safety, inbound processing, inventory control, and outbound distribution, partnering with executive supply chain leadership to improve order cycle time, on-time delivery, and fulfillment accuracy. The manager builds leaders and high-performance teams while cultivating a people-first operational culture.

The position drives daily execution and performance across safety, quality, speed, and cost; establishes and improves Standard Operating Procedures; and applies Lean, Kaizen, or 5S methods to reduce waste and scale workflows. It leads workforce and capacity planning through variable volume, seasonal peaks, international freight intake, and carrier cutoffs. The manager also partners with Inventory Control, Transportation, Maintenance, Facilities, and Safety to address operational blockers, implement warehouse technology and WMS enhancements, and support network-wide initiatives.

Spreetail uses a Work Your Way approach that allows eligible employees to choose where they work most effectively each week. Corporate employees gather in Lincoln quarterly for a week of collaboration and team activities. This role is based at the fulfillment operation in Nanticoke, PA; the posting also includes the Work Your Way eligibility information. Applicants are encouraged to apply even if they do not meet every listed qualification. Spreetail does not require a college degree and welcomes diverse backgrounds and non-linear career paths.

Requirements

• At least 5 years of progressive leadership experience in high-volume e-commerce fulfillment, automated distribution centers, or modern manufacturing environments.
• Experience leading large, multi-tiered teams, including 100 or more hourly team members and direct supervisory staff, across multiple shifts or facilities.
• Demonstrated ability to assess operational talent, run structured interview processes, and build resilient leadership benches.
• Strong proficiency with Warehouse Management Systems (WMS), labor tracking systems, and data analytics tools such as Excel, Tableau, or Power BI.
• Exceptional communication skills, including delivering direct, constructive feedback, navigating difficult conversations, and advocating to executive leadership.
• Adaptability in rapid-growth environments where operational priorities and volume demands evolve quickly.

Responsibilities

• Drive day-to-day fulfillment execution and performance across safety, quality, speed, and cost.
• Institutionalize, refine, and champion Standard Operating Procedures; use Lean, Kaizen, or 5S methods to identify bottlenecks, reduce waste, and create scalable workflows.
• Coach, mentor, and develop Area Managers, Operations Managers, and frontline leads; establish career paths, conduct performance reviews, and foster accountability and psychological safety.
• Direct predictive workforce management and shift planning to balance volume surges, seasonal peaks, international freight intake, and carrier transit cutoffs.
• Partner with Inventory Control, Transportation, Maintenance, Facilities, and Safety to remove blockers, integrate warehouse technologies and WMS enhancements, and coordinate network-wide initiatives.
• Champion workplace safety and team member engagement, promoting ownership, open communication, and retention.
• Assess operational talent, conduct structured interviews, and build leadership benches.
• Use operational data to diagnose root causes and make real-time decisions.

Benefits

• Generous vacation policy and paid time off for wedding week.
• Paid parental leave and support for parents of growing families.
• Affordable medical, dental, and vision plans with coast-to-coast coverage.
• Free telehealth and on-demand mental health resources.
• Paid time off for community and social-impact activities.
• Annual milestone recognition, which may include gifts, swag store credit, or donations to a nonprofit of the employee’s choice.
• Spreetail Spotlight Awards.
• Work Your Way flexibility for eligible applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed