Warehouse Operations Manager

Group O • Rock Island, IL

2d • $60,000 - $75,000 • Onsite

About The Position

The Warehouse Operations Manager leads all warehouse operations at the Milan 120 facility, supporting the Packaging Solutions and IPS business units. The role oversees material handling, inventory accuracy, and performance improvement, and manages a team of supervisors across two P&Ls. It contributes to operational excellence, safety, and continuous improvement.

The position is full-time and on-site in Milan, Illinois. Travel is minimal, though occasional weekend shifts may be required.

Requirements

• High school diploma or equivalent.
• At least 5 years of warehouse management or equivalent leadership experience.
• Strong leadership and team development capabilities.
• Excellent communication and organizational skills.
• Proficiency in ERP and WMS systems.
• Analytical mindset and ability to interpret and act on performance data.
• Commitment to safety, quality, and continuous improvement.

Nice To Haves

• Bachelor’s degree.
• Relevant certifications, such as OSHA, Forklift, Lean, or Six Sigma.

Responsibilities

• Oversee daily receiving, put-away, picking, staging, and shipping operations.
• Ensure timely and accurate processing of inbound and outbound materials.
• Maintain a clean, organized, and safe warehouse environment.
• Coordinate cycle counting activities with Purchasing.
• Ensure inventory accuracy and ERP data integrity.
• Investigate and resolve inventory record discrepancies.
• Manage and develop warehouse supervisors and frontline staff.
• Train employees on processes, work instructions, and safety protocols.
• Lead site-level communication and escalation management.
• Establish and monitor warehouse performance metrics.
• Review performance data to identify trends, gaps, and opportunities.
• Implement corrective actions and process improvements to improve efficiency and service.
• Collaborate with Logistics, Customer Service, and Business Operations to align warehouse activities with business goals.
• Support client-specific requirements and reporting needs.
• Participate in audits and compliance reviews.
• Support onboarding of new employees.
• Assist with weekend or off-shift coverage as needed.

Benefits

• Medical, dental, vision, and life insurance.
• Flexible Spending Accounts for medical and dependent care.
• 401(k) plan with company match.
• Generous paid time off.
• 10.5 paid holidays.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED