Warehouse Operations Manager

K & N ENGINEERING INC•Grand Prairie, TX

2d•$100,000 - $115,000•Onsite

About The Position

The Warehouse Operations Manager has overall responsibility for departmental performance and ensures receiving, material movement, warehousing, order fulfillment, packing, shipping, equipment use, and related support activities are performed safely, accurately, efficiently, and in alignment with business requirements. The role manages assigned warehouse departments across applicable shifts and functions, with accountability for operational execution, leadership development, labor and capacity planning, process compliance, inventory integrity, and continuous improvement. The manager establishes operating priorities and performance expectations, aligns resources with business requirements, resolves barriers across departments and shifts, and works with support functions to meet safety, quality, service, productivity, and cost objectives. This is an onsite role in a manufacturing and warehouse environment, with regular presence on the production floor. It supports a two-shift manufacturing operation and requires schedule flexibility, including overtime when needed and response to facility emergencies during off-hours when necessary.

Requirements

Progressive leadership experience in warehousing, distribution, material handling, shipping, receiving, manufacturing logistics, or a related operational environment.
Demonstrated knowledge of receiving, material movement, replenishment, inventory control, warehousing, order picking, packing, shipping, and product flow processes.
Ability to establish accountability, manage performance, coach leaders, and develop employees.
Working knowledge of warehouse safety, quality, inventory control, productivity, labor planning, capacity planning, service-level, and cost-management practices.
Ability to analyze operating data, identify root causes, prioritize corrective actions, and drive measurable, sustained improvement.
Strong organizational, communication, problem-solving, decision-making, and cross-functional coordination skills.
Ability to manage multiple priorities, adapt to changing operational requirements, and make timely, well-informed decisions in a multi-shift distribution environment.
Must be able to adjust schedule and hours as needed to support assigned operations.
Ability to stand and walk throughout the manufacturing facility for extended periods.
Ability to lift up to 50 pounds occasionally.
Ability to climb ladders, access equipment, work around moving machinery, and follow required safety procedures.
Ability to wear required personal protective equipment in designated areas.

Nice To Haves

Experience managing departments or multiple operating teams.
Familiarity with Lean principles and practical use of standard work, visual management, 5S, waste reduction, root-cause problem solving, and continuous improvement methods.
Experience with warehouse management or business systems, handheld devices, Microsoft Excel, Microsoft Word, and related operational reporting tools.
Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business, or a related field; relevant experience may be considered in place of a degree.

Responsibilities

Manage assigned warehouse areas, including operational execution, staffing, workload prioritization, performance management, employee development, and compliance with company policies and procedures.
Establish responsibilities, performance expectations, priorities, and escalation requirements across areas of responsibility.
Develop supervisors and employees through coaching, training, cross-training, succession planning, and consistent leadership practices.
Ensure effective communication, coordination, and handoffs across departments and shifts; maintain a visible leadership presence and adjust schedule and hours as needed.
Foster a culture of safe work, accountability, problem solving, consistent standards, and continuous improvement.
Direct and coordinate receiving, material movement, replenishment, warehousing, order picking, packing, shipping, and related warehouse support activities.
Translate business requirements, order demand, inbound schedules, production needs, and shipping commitments into daily and weekly labor, equipment, and capacity plans.
Balance staffing and workload to meet throughput expectations, service levels, and operational continuity.
Anticipate and resolve workflow constraints, space limitations, equipment issues, staffing gaps, system issues, and competing priorities.
Establish and sustain shift-start planning, daily management, performance follow-up, and end-of-shift communication.
Coordinate with Transportation, Manufacturing, Planning, Customer Service, Inventory Control, Quality, Human Resources, Maintenance, Safety, and other support departments.
Own department performance against safety, quality, service, productivity, throughput, labor efficiency, inventory accuracy, and cost objectives.
Review operating data, identify trends, performance gaps, and risks, establish corrective actions, and verify sustained results.
Ensure compliance with company safety requirements, work instructions, standard operating procedures, quality expectations, security practices, and applicable regulatory requirements.
Lead or support incident, error, service failure, and process deviation investigations, addressing root causes through corrective and preventive actions.
Maintain the integrity and accuracy of inventory, shipments, transactions, documentation, and product flow.
Ensure proper product handling, physical counts, reconciliation, location control, and inventory transaction practices.
Ensure forklifts, handheld devices, tools, dock equipment, and other operational assets are used properly, inspected, maintained, and reported for repair or replacement as needed.
Maintain facility, product, and equipment integrity through housekeeping, storage discipline, security awareness, damage prevention, and protection of company assets.
Plan and manage warehouse space, staging areas, labor, equipment, and supplies to meet current and changing business needs.
Develop, standardize, and sustain operating procedures, work instructions, training practices, visual controls, and management routines.
Lead improvements in safety, quality, inventory accuracy, productivity, throughput, labor efficiency, space utilization, and service performance.
Ensure operational, inventory, shipment, equipment, staffing, training, and performance records are accurate, current, and available for reporting and compliance.
Lead cross-functional projects and support facility, system, equipment, layout, and process changes affecting warehouse operations.
Evaluate operational risks and resource requirements and recommend labor, equipment, systems, and capital needs.
Support internal and external customer requirements and business priorities; maintain constructive relationships with employees, customers, suppliers, carriers, and support departments.
Provide leadership support during schedule changes, peak periods, emergencies, and other operational needs, and undertake additional projects or assignments as identified.