Warehouse Operations Manager

RS Group LLC•Atlanta, GA
•$95,000 - $115,000•Onsite

About The Position

The Warehouse Operations Manager runs warehouse operations across RS Group’s two Atlanta locations and owns warehouse priorities including process documentation, quality management, WMS execution, billing and P&L accountability, and the people systems that support a repeatable, scalable 3PL operation. The manager leads the team day to day and builds the processes, data, and people programs needed to scale the business. The role reports directly to the CEO and leads 2 direct reports and 12–20 FTE, including temps.

Requirements

  • At least 7 years of warehouse or 3PL leadership experience, ideally across more than one site.
  • Hands-on WMS experience, including running operations through handheld scanners.
  • Working knowledge of warehouse pricing models, billing, invoice reconciliation, and P&L.
  • Experience with process documentation and standard work, and managing people, including recruiting and onboarding.
  • Proficiency in Google Workspace and Microsoft 365.
  • Must be a U.S. citizen.

Nice To Haves

  • Bachelor’s degree in business, logistics, or a related field; equivalent experience is welcome.
  • WMS deployment, migration, or handheld rollout experience.
  • QMS, ISO, or Lean experience.
  • Experience designing performance management and recognition programs.
  • Data analytics, customer-facing account management, and experience with AI tools such as Claude or Copilot.
  • Familiarity with warehouse equipment such as forklifts.

Responsibilities

  • Run day-to-day operations at both sites, including receiving, OS&D, shipping, returns, and inventory control.
  • Own warehouse billing, including weekly and monthly invoicing, cost allocation, and P&L accountability.
  • Manage the WMS and drive handheld scanner-based execution, ensuring no material movement occurs without a system transaction.
  • Own documented standard work and the Quality Management System, including issue tracking, root-cause analysis, and corrective action.
  • Run the daily-to-quarterly operating cadence and make KPI data actionable.
  • Manage the employee life cycle, including hiring, onboarding, coaching, performance management, and recognition.
  • Lead health and safety, continuous improvement, and readiness for customer, insurance, and fire marshal audits.
  • Coordinate warehouse flow with the transportation team.

Benefits

  • 401(k) with generous company match, eligible after 1 year and immediately vested.
  • Paid time off.
  • Paid sick days.
  • Paid holidays.
  • 5–10% performance bonus.
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