Operations Manager - Warehouse
About The Position
The Operations Manager provides leadership to staff at a warehousing operation to ensure customer requirements are achieved while meeting Penske goals and objectives. The role leads teams in a dynamic operational environment, develops forward-looking plans, and executes them to achieve operational excellence, meet or exceed the site financial operating plan, and maintain an incident-free safety culture. The manager oversees people, operations, finances, safety, customer experience and growth, and fleet and assets. They build effective relationships with associates, customers, supporting departments, other Penske sites, local PTL districts and equipment vendors. The position also includes other projects and tasks assigned by the supervisor.
Requirements
- 4–6 years of related functional experience.
- At least 3 years of managerial or supervisory experience supervising warehouse associates in distribution center management.
- High school degree or equivalent.
- Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
- Ability to build rapport and relationships with associates and external customers at all levels.
- Strong time-management and organizational skills, including follow-up and follow-through.
- Ability to work through problems and make decisions independently.
- Demonstrated ability to develop and execute an annual financial operating plan.
- Ability to drive process improvement and lead change.
- Ownership and responsibility for running the operation with a sense of urgency.
- Strong written and oral communication, presentation, and active listening skills.
- Regular, predictable, full attendance is an essential function of the job.
- Willingness to travel as necessary, work the required schedule and at the specified location, complete a Penske employment application, and undergo a background investigation and drug screening.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
- Recruit, hire, train, develop, and retain quality associates.
- Maintain effective two-way communication that informs and motivates team members and recognizes excellence.
- Build strong relationships with associates, the customer, and supporting departments.
- Meet or exceed customer key performance metrics and objectives, and interact daily with the local customer to understand current and emerging needs.
- Lead the team in identifying operational improvements, including improvements to inventory accuracy and warehouse operations.
- Collaborate with other Penske sites to share best practices and leverage resources and assets.
- Develop and execute the annual financial and operating plan, and lead the operation to meet or exceed Business Plan targets.
- Monitor operating metrics and the P&L, identify issues, and make timely adjustments.
- Ensure customer billings and associate payroll are prepared accurately and on time, payables and intercompany charges are valid and correct, and other activities are accurately reflected in the P&L.
- Lead a safety culture by personal example and develop, execute, and assess continuous improvement plans to reduce accidents and injuries.
- Ensure associates understand their individual and group safety responsibilities; proactively identify and correct unsafe conditions, work processes, and behaviors.
- Ensure compliance with applicable regulatory agencies and company policies and procedures, and coach through safety observations.
- Identify continuous improvement opportunities, challenge the status quo, and track and record value delivered to the customer.
- Identify profitable business opportunities for the customer and Penske, and use available metrics to maximize customer efficiencies and cost savings.
- Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
- Contribute to equipment specifications at start-up and renewal, and maintain working relationships with local PTL districts and equipment vendors.
- Complete other projects and tasks as assigned by the supervisor.
Benefits
- Bonus eligibility based on individual performance and location performance.
- Benefits plan for associates and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
