Warehouse Operations Manager

Spreetail • Las Vegas, NV

3d

About The Position

Spreetail is seeking a Fulfillment Center Operations Manager to lead its fulfillment operation in Las Vegas as the company expands nationally. The role owns end-to-end site performance across safety, inbound processing, inventory control, and outbound distribution, partnering with executive supply chain leadership to improve order cycle time, on-time delivery, and fulfillment accuracy. The position emphasizes developing leaders and building high-performance teams within a people-first operational culture.

The manager drives daily execution against safety, quality, speed, and cost targets; establishes and improves SOPs; and applies continuous-improvement methods to reduce waste and create scalable workflows. The role leads workforce and capacity planning, develops a leadership bench, and collaborates with Inventory Control, Transportation, Maintenance, Facilities, and Safety on operational improvements, warehouse technology, and network-wide initiatives.

Spreetail’s Work Your Way approach lets eligible employees choose where they work most effectively each week. The corporate team meets in Lincoln each quarter for a week of collaboration and other activities. Applicants must reside in one of the listed qualifying states. The posting describes the fulfillment operation as being in Las Vegas, but does not specify whether this role is onsite, hybrid, or remote.

Requirements

• At least 5 years of progressive leadership experience in high-volume e-commerce fulfillment, automated distribution centers, or modern manufacturing environments.
• Experience leading large, multi-tiered teams, including 100+ hourly team members and direct supervisory staff, across multiple shifts or facilities.
• Demonstrated success assessing operational talent, running structured interview processes, and building leadership benches.
• Strong proficiency with Warehouse Management Systems (WMS), labor tracking systems, and data analytics tools such as Excel, Tableau, or Power BI.
• Exceptional communication skills, including the ability to deliver direct, constructive feedback, navigate difficult conversations, and advocate to executive leadership.
• Adaptability in rapid-growth environments where operational priorities and volume demands change quickly.

Responsibilities

• Own end-to-end fulfillment site performance across safety, inbound processing, inventory control, and outbound distribution.
• Drive daily fulfillment execution against safety, quality, speed, and cost targets, including TRIR and near-miss reporting, pick/pack accuracy, dock-to-stock and dock-to-ship windows, cost per unit, and labor utilization.
• Establish, refine, and champion Standard Operating Procedures (SOPs).
• Use Lean, Kaizen, or 5S methodologies to identify bottlenecks, reduce waste, and develop scalable fulfillment workflows.
• Coach, mentor, and develop Area Managers, Operations Managers, and frontline leads; establish career paths, conduct performance reviews, and foster accountability and psychological safety.
• Lead predictive workforce management and shift planning, balancing volume surges, international freight intake, and carrier cutoffs to meet same-day and next-day shipping commitments.
• Partner with Inventory Control, Transportation, Maintenance, Facilities, and Safety to remove operational blockers and support warehouse technology, WMS enhancements, and network-wide supply chain initiatives.
• Advocate for workplace safety and team member engagement, promoting ownership, open communication, and retention.
• Assess operational talent, conduct structured interviews, and build resilient leadership benches.
• Use operational data to diagnose root causes and make real-time decisions.

Benefits

• Generous vacation policy and paid time off for wedding week.
• Paid parental leave and support for parents of growing families.
• Affordable medical, dental, and vision plans with coast-to-coast coverage.
• Free telehealth and on-demand mental health resources.
• Paid time off for community service and social impact.
• Annual milestone recognition that may include gifts, swag store credit, or donations to a nonprofit of the employee’s choice.
• Spreetail Spotlight Awards recognizing employee contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed