Warehouse Operations Manager
About The Position
The Warehouse Manager ensures warehouse and fulfillment processes—including receiving, inventory, shipping, and support of production activities—operate safely, reliably, efficiently, on time, within budget, and to quality standards. The position has primary responsibility for the Fairfield, California facility and provides leadership and communication to supervisors and team members to deliver results in safety, quality, delivery, and cost. It leads warehouse personnel and partners closely with production to pursue zero injuries and 100% compliance. The role maintains a visible daily on-site presence on the production and warehouse floor, collaborates with cross-functional teams, develops departmental plans, and implements process improvements. It leads and develops personnel, manages staffing and performance activities in partnership with HR, monitors KPIs, oversees budgets and costs, and ensures compliance with regulations, company policies, and safety standards. The position also leads incident investigations and corrective actions, provides input and oversight for departmental projects, and participates in continuous improvement, Six Sigma, and innovation initiatives.
Requirements
- At least 5 years of experience in a field or similar light manufacturing environment; 10 or more years preferred.
- At least 5 years of experience in the position; 10 or more years preferred.
- At least 5 years of experience managing people or projects and leading a team of 60 or more.
- Bachelor’s degree in Engineering, Business Administration, or Operations Management, or 7 or more years in the field and position.
- Computer literacy, proficiency with Microsoft Office Suite, and ability to learn new programs.
- Proven experience implementing processes and procedures to improve training, productivity, processes, and safety.
- Strong organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Excellent interpersonal and relationship management skills, including the ability to communicate effectively at all levels of the organization.
- Ability to influence cross-functional change and build relationships at all levels of the organization.
- Accuracy and transparency in generating reports used for key business decisions.
- Proactive, high-energy team player with a constructive approach to fostering collaboration; customer-focused and results-oriented.
Nice To Haves
- 10 or more years of experience in a field or similar light manufacturing environment.
- 10 or more years of experience in the position.
- Experience with Profit & Loss (P&L) management.
- Bilingual English and Spanish.
Responsibilities
- Maintain a visible, daily on-site presence on the production and warehouse floor to lead teams, monitor operations, and address safety, quality, and productivity issues.
- Collaborate with customer service, supply chain, purchasing, and other departments to support company goals and meet customer demand.
- Assist in developing short- and long-range department plans and goals.
- Identify, implement, and sustain process improvements across production and warehouse operations to increase efficiency, reduce waste, and lower costs.
- Maintain effective working relationships and open communication with team members to promote safety, engagement, productivity, and throughput.
- Provide leadership and mentoring to supervisors and team members, fostering continuous learning and development.
- Hire, train, coach, and review team members in partnership with HR on recruitment, training, corrective actions, performance improvement plans, and terminations.
- Monitor, analyze, and report daily KPIs to stakeholders.
- Manage and report budget requirements and costs, and recommend cost savings.
- Review and recommend changes to warehouse schedules—including production, receiving, shipping, and labor—to maximize productivity and meet customer demand.
- Maintain compliance with government regulations, company policy, safety standards, and housekeeping practices; manage a safe work environment and document safety-related training.
- Drive execution of the site-specific safety plan in support of zero injuries and 100% compliance.
- Lead incident investigations, prepare investigation and root cause corrective action reports, ensure corrective actions are completed, and review findings with EHS and the broader team.
- Maintain regular and predictable attendance.
- Provide strategic input and oversight to departmental projects.
- Make data-driven, customer-focused decisions and develop sustainable solutions.
- Lead project implementation or special projects as assigned.
- Participate in cross-functional Continuous Improvement and Six Sigma projects.
- Participate in innovation initiatives to contribute ideas for improving production processes.
- Perform other duties as assigned.
Benefits
- Supportive and collaborative work environment.
- Flexibility to accommodate personal needs and maintain a healthy lifestyle.
- Opportunities for involvement and contribution to communities where team members live and work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
