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Vice President of Operations

Swagelok Northern California•Fremont, CA
•Onsite

About The Position

The Vice President of Operations builds and leads the operational capabilities needed to execute the company’s strategic priorities. The role integrates Assembly, Warehouse Operations, Planning & Scheduling, and Estimating to deliver safe, high-quality products, respond effectively to customer demand, and support profitable growth through disciplined execution, continuous improvement, and proactive capacity planning. Success is measured by improving operational reliability and process maturity, sustained On-Time-to-Need-Date (OTND) performance, continued strengthening of the Quality Management System (QMS), and year-over-year growth in leadership capability. The role is expected to identify improvement opportunities early and respond quickly. The Vice President translates the strategic plan into an operational roadmap, owns the Operations QMS, oversees operational performance through subordinate leaders, and leads workforce development and capacity planning. The position partners with HR on performance management, training, succession planning, technician certifications, and leadership development. It also has supervisory responsibilities encompassing hiring, onboarding, coaching, performance management, associate administration, and oversight of daily department operations. This is an on-site position at the Fremont office, Monday through Friday. Occasional travel, including overnight travel, is required for Swagelok and industry meetings, supplier and customer visits, and training. The role uses SAP Business One, QT9, and Microsoft Office Suite and involves regular communication with executives, leaders, associates, customers, and suppliers.

Requirements

  • Bachelor’s degree in Business Administration, Logistics, Engineering, or a related field.
  • Minimum of 10 years of progressive operations or industry-related experience.
  • Minimum of 5 years leading multiple functions or teams through subordinate supervisors or managers.
  • Demonstrated P&L, budget, or capacity-planning accountability.
  • Operational leadership across multiple functions through subordinate leaders to deliver safe, high-quality, on-time output.
  • Ability to translate strategy into operational roadmaps, capacity plans, and measurable milestones and track them to completion.
  • Knowledge of quality management system principles and Lean or continuous improvement methods.
  • Ability to identify issues early, lead structured root cause analysis, and drive corrective actions to closure.
  • Financial and business acumen, including budget management and resource decisions that improve margin and reduce cost to serve.
  • Ability to analyze operational metrics, including OTND, capacity, and escalation data, to set priorities and measure results.
  • Clear verbal and written communication with executives, associates, customers, and suppliers.
  • Ability to develop talent and build leadership bench strength and cross-trained teams through coaching, certification, and succession planning.
  • Proficiency with SAP Business One, QT9, and Microsoft Office Suite.
  • Ability to travel occasionally, including overnight travel.
  • Ability to occasionally lift and carry up to 25 lbs.

Nice To Haves

  • MBA.
  • Experience with quality management systems such as ISO 9001 or similar.
  • Experience with Lean, Six Sigma, or other continuous improvement methodologies.

Responsibilities

  • Translate the strategic plan into a rolling operational roadmap with clear milestones, owners, and resourcing; promptly raise resourcing needs and emerging risks with the executive team.
  • Own the Operations Quality Management System, including documentation, capability enhancement, audit readiness, continuous improvement, and timely completion of improvement commitments.
  • Adapt operational plans and priorities to changing circumstances, direction, strategy, and work environments.
  • Oversee and improve Estimating and Planning, Assembly Services Production, Manufacturing Engineering, and Warehouse Operations through subordinate leaders.
  • Lead the direct labor workforce development program to build the capabilities needed to meet customer needs and Swagelok quality standards.
  • Lead proactive capacity planning across Assembly, Warehouse, and Planning & Scheduling, aligning workforce, equipment, and certification coverage with current and forecasted demand.
  • Partner with HR to improve performance management, training, and succession planning, and provide input on Operations-specific needs and opportunities.
  • Expand assembly technician certifications across disciplines to create a cross-trained workforce that can shift to meet demand.
  • Identify high-potential associates and partner with HR on succession planning and the leadership pipeline.
  • Interview, hire, onboard, and train new associates; lead, coach, and mentor associates to build technical capability, professional growth, and career development.
  • Maintain professional relationships with associates through consistent communication, trust, and responsiveness; apply company policies and procedures fairly and consistently.
  • Communicate company goals, expectations, and information so associates understand and align with them; resolve conflicts and concerns through appropriate communication and escalation channels.
  • Oversee efficient daily department operations and ensure alignment among financial management, procurement, inventory control, and operational execution.
  • Conduct regular performance conversations, review department goals and metrics, and maintain individualized training plans aligned with position requirements.
  • Support associate technical, interpersonal, and educational development through formal training, on-the-job learning, rotational assignments, and other development opportunities.
  • Establish performance expectations and provide regular feedback, coaching, and documented performance conversations; escalate unresolved performance concerns to the next-level supervisor and HR.
  • Maintain clear written documentation of performance and behavioral concerns.
  • Administer associate operations, including workstation readiness, payroll coordination, vacation planning, training compliance, safety practices, and operational process control.
  • Participate in the leadership development program and model the stated leadership norms, including crucial conversations, financial fluency, effective interactions, essentialism, radical candor, vulnerability, intrinsic motivation, and servant leadership.

Benefits

  • 100% covered employee medical, dental, and vision insurance.
  • Up to 80% dependent coverage for medical, dental, and vision insurance.
  • Life insurance.
  • Health Care Flexible Spending Account.
  • Dependent Care Flexible Spending Account.
  • 401(k) plan with company matching up to 4%.
  • Short-term and long-term disability.
  • Competitive pay.
  • Generous PTO.
  • Paid holidays.
  • Tuition reimbursement.
  • Gym membership reimbursement up to $50 per month.
  • Professional coaching.

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