Vice President, Head of Design Professional Liability Claims

Endurance Services Limited•New York City, NY

5d•$135,000 - $235,000•Onsite

About The Position

Sompo is seeking a Vice President, Head of Design Professional Liability Claims to lead a claims portfolio, including related sub-classes and complex claims, within its North America Insurance Claims team. The role is accountable for strong business outcomes across loss ratio, capital, and brand while delivering excellent service to brokers and customers. It manages the portfolio in line with claims strategy and underwriting plans, provides insights and recommendations to improve portfolio and product performance, drives continuous improvement to control indemnity and expenses and enhance customer experience, and works with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence. The role also ensures Sompo’s values are reflected in its own and the team’s performance. The position may be based in the New York, NY; Morristown, NJ; Garden City, NY; or Purchase, NY office. It leads and develops claims professionals handling complex professional liability matters, including Architects & Engineers, Construction Professional, and Pollution claims, and serves as a technical and portfolio contact for internal and external stakeholders. The role represents the company in client meetings, mediations, industry events, and conferences, and collaborates with global claims colleagues and other functions on strategic projects and complex claims. The role requires a law degree and ideally eight or more years of claims experience, supervisory experience at an insurance company, and/or relevant law firm experience. The salary range is $135,000–$235,000, with actual compensation dependent on factors including work location, qualifications, skills, competencies, and relevant experience. Sompo describes its total compensation opportunity for regular, full-time employees as a combination of base salary and incentives, with awards influenced by company and individual performance.

Requirements

Law degree required.
Ideally 8+ years of claims experience, supervisory experience at an insurance company, and/or relevant law firm experience.
Ability to analyze coverage, liability, and damages for complex professional liability claims, particularly Architects & Engineers and Construction Professional matters.
Experience directly handling complex primary and excess claims, including mediations and settlement negotiations.
Ability to build strong working relationships with underwriting, actuarial, legal, and other internal stakeholders.
Excellent presentation, verbal, and written communication skills.
Strong analytical, decision-making, organizational, and resource management abilities.
Strong client service focus.
Computer skills, including MS Word, Excel, Outlook, and claims systems.

Nice To Haves

Guidewire experience.
ImageRight experience.

Responsibilities

Lead and manage the claims portfolio, including related sub-classes and complex claims, to support business outcomes across loss ratio, capital, and brand while providing excellent broker and customer service.
Oversee portfolio management in alignment with claims strategy, underwriting plans, and strategic objectives.
Provide expert insights and recommendations to enhance portfolio and product performance.
Drive continuous improvement to control indemnity, reduce expense, and improve customer experience.
Collaborate with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence.
Manage and develop a team of claims professionals handling complex professional liability claims, including Architects & Engineers, Construction Professional, and Pollution matters.
Serve as the key technical and claim portfolio contact for claims management, underwriters, brokers, clients, senior leadership, and other stakeholders.
Identify and execute claims operational priorities, claims management requirements, regulatory standards, portfolio exposures, and emerging claim trends.
Provide coverage, liability, and damages analysis; respond to coverage questions; resolve claim-related issues; and support Professional Lines policy drafting.
Represent the company at client meetings, mediations, industry events, and conferences, potentially speaking, presenting, and publishing on claim trends and issues.
Collaborate with Global Sompo Claims colleagues and other functional groups on strategic projects, complex claims, and business initiatives.
Travel as needed and perform other duties assigned by management.
Ensure Sompo Values are reflected in the performance of the role and team.

Benefits

Two medical plans: Traditional PPO and Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid Life and AD&D benefits, with optional supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid time off and company-paid holidays.
Parental leave benefits.
Adoption assistance program.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Incentive awards as part of the compensation program for regular, full-time employees.