Claims Assistant-Professional Liability

Sedgwick • Long Beach, CA

1d

About The Position

The Claims Assistant provides technical claims support to professional liability claims staff and customer service to claimants, clients, and vendors, while performing administrative duties as required. The role supports claim file setup and processing, reporting, responses, mailing and delivery requests, payments, and maintenance of professional liability manuals.

Requirements

• High school diploma or GED.
• One year of clerical or customer service experience, or an equivalent combination of education and experience.
• Excellent oral and written communication, including presentation skills.
• PC literacy, including Microsoft Office products.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Set up new claim files pursuant to department protocol.
• Prepare monthly and quarterly ad hoc reports at the request of clients and/or managers.
• Prepare standard form responses as directed by claims staff.
• Handle special mailing and delivery requests.
• Process claim payments as appropriate.
• Maintain professional liability manuals as directed by management.
• Perform administrative duties as required.
• Perform other duties as assigned.
• Support the organization's quality programs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan and matching
• Paid time off
• Disability insurance
• Life insurance
• Employee assistance
• Flexible spending or health savings account
• Additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED