AVP, Professional Liability & EPL Claims

The Jonus Group•Jersey City, NJ

About The Position

Our client, a nationally recognized insurance carrier, is seeking a senior individual contributor within its claims organization. The role handles high-impact matters at the intersection of technology, risk, and insurance, requiring sound judgment, clear communication, and the ability to independently guide complex claims from intake through resolution. The position owns sophisticated Professional Liability-related first-party and third-party claims, including policy interpretation, coverage determinations, investigations, exposure evaluation, reserves, reporting, and resolution. It also involves managing external partners and relationships with insureds, brokers, attorneys, and internal business partners, while ensuring compliance with regulatory requirements and fair claims practices. The listed base salary is $140,000 to $170,000+ per year, based on experience, with an annual target bonus, a comprehensive benefits package, and opportunities for professional development and advancement.

Requirements

At least 8 years of experience in claims handling in Professional Liability (including D&O, E&O, EPL, Cyber, or Fiduciary) or a closely related field.
Ability to obtain and maintain required adjuster licenses in the resident/home state and additional states as needed.

Nice To Haves

Experience with Employment Practice Liability-related claims is highly desirable.
Juris Doctor preferred but not mandatory.

Responsibilities

Take ownership of sophisticated Professional Liability-related claims, including first-party and third-party matters.
Interpret policy language and make well-reasoned coverage determinations with speed and precision.
Direct investigations using internal specialists and outside experts, in alignment with established Financial Lines standards.
Assess responsibility, quantify loss, and evaluate financial exposure as claims develop.
Establish and actively manage indemnity and expense reserves, supported by clear rationale and documentation.
Produce focused, high-quality reports summarizing risk, strategy, and claim status for stakeholders.
Manage external partners, including defense counsel, forensic vendors, and other service providers.
Represent the company at mediations, settlement discussions, hearings, or trials when required.
Build credibility and trust with insureds, brokers, attorneys, and internal business partners.
Maintain an organized portfolio of active claims and proactively drive files toward resolution.
Ensure claim handling complies with regulatory requirements and fair claims practices standards.