Vice President, Head of Design Professional Liability Claims

Sompo International•Purchase, NY

6d•$135,000 - $235,000

About The Position

Sompo is hiring a Vice President, Head of Design Professional Liability Claims for its North America Insurance Claims team. This role leads the claims portfolio, including related sub-classes and complex claims, to deliver strong business outcomes across loss ratio, capital, and brand while providing excellent service to brokers and customers. The position oversees portfolio management in line with claims strategy and underwriting plans, provides expert insights to improve portfolio and product performance, drives continuous improvement to control indemnity and expenses and enhance customer experience, and collaborates with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence. The role also ensures that Sompo’s values are reflected in the performance of the team. The position manages and develops claims professionals handling complex professional liability claims, including Architects & Engineers, Construction Professional, and Pollution matters. It serves as a technical and portfolio contact for internal and external stakeholders, contributes to strategic projects and policy drafting, and represents the company in client and industry settings. The role may be based in Sompo’s New York, NY; Morristown, NJ; Garden City, NY; or Purchase, NY offices.

Requirements

Law degree required.
Ideally 8 or more years of claims experience, supervisory experience at an insurance company, and/or relevant law firm experience.
Ability to analyze coverage, liability, and damages for complex professional liability claims, particularly Architects & Engineers and Construction Professional matters.
Experience directly handling complex primary and excess claims, including mediations and settlement negotiations.
Ability to build strong working relationships with underwriting, actuarial, legal, and other internal stakeholders.
Excellent presentation, verbal, and written communication skills.
Strong analytical, decision-making, organizational, and resource management abilities.
Strong client service focus and computer skills, including MS Word, Excel, Outlook, and claims systems.

Nice To Haves

Guidewire and ImageRight experience.

Responsibilities

Manage and develop a team of claims professionals handling complex professional liability claims, including Architects & Engineers, Construction Professional, and Pollution matters.
Serve as the key technical and claim portfolio contact for internal and external stakeholders, including claims management, underwriters, brokers, clients, and senior leadership.
Identify and execute claims operational priorities, claims management requirements, regulatory standards, portfolio exposures, and emerging claim trends.
Provide coverage, liability, and damages analysis; respond to coverage questions; resolve claim-related issues; and support Professional Lines policy drafting.
Represent the company at client meetings, mediations, industry events, and conferences, potentially speaking, presenting, and publishing on claim trends and issues.
Collaborate with Global Sompo Claims colleagues and other functional groups on strategic projects, complex claims, and business initiatives.
Travel as needed and perform other duties assigned by management.
Oversee portfolio management in line with claims strategy to support underwriting plans and strategic objectives.
Drive continuous improvement to control indemnity, reduce expenses, and improve customer experience.
Collaborate with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence.

Benefits

Medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid Life and AD&D benefits, with the option to purchase supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid-time-off programs and company-paid holidays.
Parental leave benefits and adoption assistance program.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Incentive awards as part of total compensation.