Vice President Jobs

About The Position

Requirements

• Minimum 7 years of operations management experience in the security industry, law enforcement, or comparable field operations environment
• Proven ability to manage multiple teams and oversee 24 hour operations
• Strong leadership and people management skills with experience building and developing teams
• Excellent written and verbal communication skills
• Experience with workforce management software (Belfry or similar platforms a plus)
• Strong understanding of security industry compliance, licensing, and regulatory requirements
• Ability to work flexible hours including evenings, weekends, and on call availability
• Valid driver's license and clean driving record
• Willingness to obtain or maintain an armed security guard license (if not already held)

Nice To Haves

• Experience with mobile surveillance or advanced security technologies
• Knowledge of Notion, HubSpot, or similar business management platforms
• Military or law enforcement experience

Responsibilities

• Oversee all field operations including unarmed and armed security officer deployments, mobile surveillance unit leasing, and patrol vehicle operations across all client locations
• Manage and supervise both AM and PM management teams, ensuring clear communication, accountability, and alignment with company strategy
• Monitor 24 hour operations using Belfry software, reviewing timekeeping, GPS tracking, checkpoint compliance, and incident reports in real time
• Establish and enforce standard operating procedures (SOPs) that ensure consistent service quality and safety across all territories and shifts
• Create and manage shift schedules that meet client requirements, maximize officer utilization, and minimize overtime expense
• Allocate security officers and mobile surveillance units to clients based on contract requirements, staffing levels, and operational priorities
• Respond to staffing shortages and emergency deployment requests while maintaining quality and compliance standards
• Serve as the primary operational contact for key clients, addressing concerns, responding to requests, and ensuring contract compliance
• Generate and deliver incident reports, patrol logs, and performance summaries that exceed client expectations
• Identify opportunities to expand services within existing accounts and support sales efforts for new business development
• Hire, train, and develop high performing security officers and management staff
• Conduct performance reviews, provide coaching, and manage disciplinary actions when necessary
• Foster a culture of safety, accountability, and continuous improvement across all teams
• Ensure all compliance and licensing requirements are met, including background checks, training certifications, and state regulations
• Manage labor budgets, overtime, and payroll accuracy to maintain profitability
• Track operational metrics including response times, incident resolution, client satisfaction, and revenue per contract
• Prepare operational reports and forecasts for executive review
• Work with accounting and billing teams to ensure accurate and timely invoicing to clients
• Oversee incident reporting, investigation, and resolution across all shifts and locations
• Implement corrective actions and process improvements to prevent future incidents
• Manage security and safety protocols to protect company assets, employee safety, and client property
• Coordinate with legal and insurance providers on compliance and liability matters