Teller Jobs

About The Position

Requirements

• High school diploma, GED, or equivalent required.
• At least one year of retail customer service or banking experience required.
• Excellent customer service skills.
• Ability to perform basic mathematical calculations and use a basic calculator.
• Excellent verbal, written, and interpersonal communication skills.
• Strong time-management, organizational, and problem-solving skills, with the ability to multitask in a deadline-driven environment.
• Excellent PC skills, including word processing and spreadsheets using Microsoft Office products, as well as custom applications and systems.
• Self-motivated, with strong initiative, accountability, and attention to detail.

Responsibilities

• Provide prompt, friendly, courteous, and professional customer service while accurately processing transactions.
• Process transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, and preparing change orders.
• Respond to routine inquiries about bank products and services in person, by telephone, or by mail.
• Offer notary services.
• Perform scheduled branch opening and closing duties in accordance with security and dual-control requirements.
• Maintain and balance the daily cash drawer and other receipts; balance the ATM when required; and assist with vault, TCD, and/or TCR balancing.
• Process mail, night-drop, and ATM deposits.
• Scan and upload documents to the appropriate file or department.
• Wrap and bag coin, verify currency, mix new currency, and turn in mutilated currency.
• Open new accounts and cross-sell bank products and services.
• Explain account and product options, assess customer needs, guide customers in product selection, or refer them to the appropriate business line.
• Enter customer information and prepare required documentation for new accounts; review and explain required documentation and obtain appropriate signatures.
• Maintain customer accounts and provide related service, including processing address changes, stop-payment requests, e-statement requests, and account closures in accordance with procedures.
• Perform miscellaneous duties such as filing, answering phones, and maintaining supplies.
• Perform other duties as required.