Floating Teller
Farmers State Bank • Cedar Rapids, IA2d • Hybrid
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Floating Teller
Farmers State Bank•Cedar Rapids, IA
•Hybrid
About The Position
Performs teller duties, both routine and complex accurately and professionally. Assists with customer inquiries/problem solving. Willing rotates between locations, as needed.
Requirements
- High School Diploma Required
- 2 to 3 years of related cash handling experience and/or training
- Thorough product knowledge
- Skill in operating personal computer and various software packages
- Good communication skills, both verbal and written
- Sales skills
- Understanding of regulatory compliance
- Flexible and open to change
- Ability to maintain confidentiality
Responsibilities
- Receiving and processing Teller transactions accurately and timely.
- Follows Bank procedures.
- Cross sells and/or refers Bank products and services.
- Interacts with customers to identify their needs.
- Works with appropriate areas of the Bank to refer customers.
- Verifies and balances assigned cash drawer.
- Assists in reconciling errors or discrepancies for self and other tellers.
- Maintains adequate cash drawer limits as required by Bank policy.
- Provides outstanding customer service for all types of customer inquiries and transactions.
- Includes accurate, professional, efficient service to all customers.
- Opens night deposit vault and ensures contents are processed using dual control at all times.
- Services ATM and processes ATM deposits.
- Rents/grants access to safe deposit boxes.
- Compliance with bank policies and procedures and federal and state laws/regulations.
- Other duties as may be assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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