Teller - Part Time

Langley Federal Credit Union•Gloucester, VA

2d•$17 - $19•Onsite

About The Position

The Teller provides Langley Federal Credit Union members with in-person service and accurately processes member transactions. The role educates members about Langley products and services to help them save, borrow, and spend wisely. This is a part-time, on-site position based at the Gloucester branch in Gloucester, Virginia, with work at other branch locations as needed. The position requires a flexible schedule, including Saturdays.

Requirements

An associate degree or two years of face-to-face customer service or sales experience, including cash handling, or an equivalent combination of education and experience.
Ability to work a flexible schedule, including Saturdays.

Responsibilities

Process member transactions, including balance inquiries, transfers, payments, loan advances, account openings, and other requests through the core system.
Process cash transactions accurately and in compliance with regulatory requirements.
Assist members with service requests, document interactions, and follow up using the Customer Relationship Management (CRM) tool and Document Management System.
Educate members about Langley products and services and make referrals to internal business partners.
Interact professionally with peers, supervisors, and other Langley employees to foster teamwork.
Mentor and role model for tellers and provide adequate on-site training.
Help deter fraud and theft and protect members and the Credit Union.
Assist with other branch operational duties as assigned.
Comply with Credit Union policies and regulatory requirements.
Work at other branch locations as needed.

Benefits

Affordable medical, dental, and vision plans.
Educational assistance, including books, lab fees, and registration costs.
Student loan repayment support.
Career growth opportunities.
Paid vacation that accumulates from day one and increases with service.
13 paid holidays, including the employee's birthday and the day after Thanksgiving, plus floating holidays.
Paid sick time.
401(k) plan with a 6% company match, immediate vesting, and a Roth IRA option.
Company-covered short- and long-term disability insurance.
Complimentary life insurance and the option to purchase additional voluntary life insurance.
Flexible health care and dependent care benefits.