Part Time Teller, Revere, MA

Banco Santander • Revere, MA

2d

About The Position

As a Teller, you assist customers with financial needs and process transactions while providing exceptional customer service. You resolve concerns, minimize risk, help defend against fraud, refer customers to relevant product solutions, and escalate complex issues for timely resolution. The role includes using digital tools to educate customers about self-service options and helping maintain a welcoming, organized branch environment. Responsibilities may also include supporting nearby branch locations based on business necessity.

Requirements

• High school diploma or GED.
• At least 6 months of cash-handling experience.
• At least 6 months of demonstrated customer-service experience.
• Excellent customer-service skills and a passion for helping others.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfort using digital tools and technology to enhance customer engagement.
• Ability to work energetically, stay organized, and multitask in a fast-paced, changing environment.
• Accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Must be legally authorized to work in the United States on a full-time basis without employer sponsorship to commence employment.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Preferred experience with Microsoft Office products.

Responsibilities

• Welcome customers, minimize wait times, and assist with banking needs.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Follow bank policies and procedures, including compliance and risk management protocols to prevent fraud.
• Recognize opportunities to cross-sell bank products and deepen customer relationships.
• Engage customers and use digital tools to educate them about self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area.
• Support nearby branch locations when business needs require it.
• Identify and escalate risk concerns through appropriate channels.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED