Part Time Teller, Vinnin Square, Swampscott, MA
About The Position
Santander is seeking a part-time Teller to assist customers with financial needs and process banking transactions. The role provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers suitable product solutions, and escalates complex issues for timely resolution. The Teller may also support nearby branch locations based on business needs. The successful candidate will welcome customers, assist with banking needs, handle cash accurately, follow bank policies and risk-management procedures, and help customers use digital self-service tools. The position requires the ability to work branch hours, which may include evenings and weekends. Frequent minimal physical effort, including sitting, standing, and walking, is required; occasional movement and lifting of light equipment or furniture may be required depending on location.
Requirements
- High school diploma or GED.
- At least 6 months of cash-handling experience.
- At least 6 months of demonstrated customer-service experience.
- Excellent customer-service skills and a passion for helping others.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfort using digital tools and technology to enhance customer engagement.
- Ability to stay organized, energetic, and multitask in a fast-paced, changing environment.
- Accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, including possible evenings and weekends.
- Legal authorization to work in the United States without requiring employer sponsorship to commence employment.
Nice To Haves
- Established work history or equivalent demonstrated through work experience, training, military service, or education.
- Preferred experience with Microsoft Office products.
Responsibilities
- Welcome customers, minimize wait times, and assist with banking needs.
- Process deposits, withdrawals, transfers, and other transactions.
- Handle cash and maintain accurate cash drawer balances.
- Follow bank policies, compliance requirements, and risk-management protocols to help prevent fraud.
- Identify opportunities to refer or cross-sell bank products and deepen customer relationships.
- Educate customers about self-service options using digital tools.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area.
- Support nearby branch locations when required by business necessity.
- Identify and escalate risk concerns through appropriate channels.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
