Teller (Part Time) - Renaissance Square

Prosperity Bank•Fort Worth, TX

About The Position

The Teller performs banking transactions and related functions, including processing deposits, withdrawals, loan payments, and account transfers; cashing checks and other negotiable instruments; and selling official checks, money orders, and traveler’s checks. The role promotes bank products and services while providing courteous, professional customer service and protecting customer information. Tellers operate an online teller terminal, balance cash, resolve discrepancies, follow teller procedures and compliance requirements, and help maintain the Bank’s professional reputation. The position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience and cash-handling experience.
Good communication skills.
Professional appearance, dress, and attitude.
Good math and typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
Ability to carry out detailed but uninvolved written or oral instructions and solve problems involving a few concrete variables in standardized situations.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to speak clearly and convey detailed or important information accurately, loudly, or quickly.
Ability to hear ordinary conversations and receive typical information.
Ability to perform frequent repetitive movements using the wrists, hands, and/or fingers.
Average visual acuity for preparing or inspecting documents or products and operating machinery.
Ability to perform sedentary work, mostly sitting, and occasionally exert up to 10 pounds of force.

Nice To Haves

Understanding of Bank operations preferred.
Previous Teller experience preferred.
Familiarity with the Mentor Program, DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL, IVIEW, product knowledge, ATM balancing, WITS/Wires (minimum domestic), risk management, and dual control.

Responsibilities

Process deposits, loan payments, withdrawals, and transfers between accounts.
Cash checks and other negotiable instruments and examine documents for endorsements and negotiability.
Sell traveler’s checks, official checks, and money orders; process credit card cash advances.
Verify and balance cash daily, maintain balancing records, and promptly detect and resolve discrepancies.
Follow teller procedures, compliance requirements, and security procedures; maintain no more than one proof error within a 30-day period.
Promote Bank products and services, identify customer needs, and develop or strengthen client relationships.
Respond promptly and courteously to client requests and inquiries while maintaining the privacy of customer information.
Operate the online teller terminal and maintain the Bank’s quality and professional reputation.
Assist area personnel and support training or orientation as needed.
Keep the supervisor informed of area activities, problems, and concerns; complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.
Perform other duties as assigned.