Teller Part Time Union Square Lakewood

Wells Fargo•Lakewood, CO
•$20 - $26•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Union Square location in Lakewood, Colorado. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. Tellers are a primary point of contact for customers and represent the branch through strong service, attention to detail, and genuine care. The role builds foundational banking skills by helping employees understand customer needs and introduce helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with bankers for detailed product conversations. They work closely with branch teammates to maintain daily operations and provide a consistent, high-quality customer experience. Wells Fargo provides training, coaching, and a team-based culture, and describes the role as a starting point for long-term growth and career mobility.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, attention to detail, and the ability to process transactions accurately across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills for working effectively with branch teammates.
  • Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process transactions and engage customers with care to deliver a positive, reliable branch experience.
  • Process routine service transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
  • Build customer relationships, actively listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, using sound judgment and managing risk in accordance with policies and controls.
  • Clarify customer needs and provide clear, simple solutions or next steps through strong communication and active listening.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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