Part Time Teller, Revere, MA
About The Position
Santander is seeking a part-time Teller to assist customers with financial needs and process transactions. The role provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers customers to relevant products, and escalates complex issues for timely resolution. The Teller may also support nearby branch locations based on business necessity. The position requires working branch hours, which may include evenings and weekends. Frequent minimal physical effort, such as sitting, standing, and walking, is required; depending on location, occasional moving and lifting of light equipment or furniture may also be required.
Requirements
- High school diploma or GED.
- At least 6 months of cash-handling experience.
- At least 6 months of demonstrated customer service experience.
- Excellent customer service skills and a passion for helping others.
- Ability to identify and escalate risk concerns through appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfort using digital tools and technology to enhance customer engagement.
- Energetic, organized, and able to multitask in a fast-paced, changing environment.
- Accuracy and attention to detail.
- Computer proficiency and basic math skills.
- Ability to work branch hours, which can include weekends and evenings.
- Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.
Nice To Haves
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Preferred experience with Microsoft Office products.
Responsibilities
- Welcome customers, minimize wait times, and assist with banking needs.
- Process deposits, withdrawals, transfers, and other transactions.
- Handle cash and maintain accurate cash drawer balances.
- Follow bank policies and procedures, including compliance and risk management protocols, to help prevent fraud.
- Identify opportunities to cross-sell bank products and deepen customer relationships.
- Use digital tools to educate customers about self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area.
- Support nearby branch locations when business needs require.
- Identify and escalate risk concerns through appropriate channels.
Benefits
- Competitive rewards package; benefits are described as supporting employees, their families, and well-being, but specific benefits are not listed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
