Full Time Teller - Rockwell & Hefner

MidFirst Bank • Oklahoma City, OK

2d

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit potential and existing customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to impress the customers they serve.

This full-time position is scheduled for 40 hours per week within the banking center's operating hours. Employees must be available to work weekend hours. The role requires participation in paid informal and formal training and successful completion of the Teller Certification test before operating a teller drawer. Formal training and testing take one full week, occur within the first three weeks of employment, and are scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute effectively to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills, with close adherence to bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.
• Successfully pass the Teller Certification test to operate a teller drawer.
• Availability to work weekend hours.

Nice To Haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Fluent verbal and written Spanish skills.
• Proficiency with Microsoft applications such as Word, Outlook, and Excel.

Responsibilities

• Greet customers and facilitate a welcoming, customer-focused environment.
• Process customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures.
• Generate new business and expand relationships with current customers by cross-selling bank products and services that benefit each individual.
• Build customer loyalty by developing relationships and consistently offering exceptional service.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.
• Participate in paid informal and formal training and pass the Teller Certification test before operating a teller drawer.

Benefits

• Paid informal and formal training.
• Shift differential of $5.00 per hour for hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and for any hours worked on Sundays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed