Full Time Teller

Citizens National Bank•Bluffton, OH
•Onsite

About The Position

Citizens National Bank is hiring a full-time Teller in its Bluffton, Ohio market. The role develops customer relationships by providing existing and potential customers with a range of banking products and efficient, accurate service. The Teller handles customer transactions and service requests, maintains accurate and balanced teller records, follows bank security and cash-handling procedures, and supports customers with account questions and problems.

Requirements

  • High school diploma or GED.
  • Six to twelve months of experience responsible for cash and balancing.
  • Experience working with computers and familiarity with basic software such as Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • High level of professionalism.
  • Ability to understand and carry out instructions furnished in written, oral, or diagram form, and to deal with problems involving several concrete variables in standardized situations.
  • Ability to maintain a well-developed working knowledge of the bank's products and services, applicable regulations, and operating systems.
  • Ability to manage multiple priorities and meet deadlines.

Nice To Haves

  • At least two years of experience working with the public.

Responsibilities

  • Provide service to bank customers, including deposits, withdrawals, postings, and information updates.
  • Receive deposits and cash checks; verify customer balances on checks above the amount specified in check-cashing procedures.
  • Maintain currency and coin supplies as prescribed by bank policy and be familiar with security equipment and safety procedures.
  • Ensure transactions recorded at the teller station are balanced while on duty.
  • Assist customers with questions to enhance their relationship with the bank.
  • Verify balances, receive customer information changes, and close accounts as requested.
  • Introduce new services to customers when appropriate while following the bank's teller cross-selling policies and procedures.
  • Verify night depository bags and envelopes and maintain accurate transaction logs as assigned.
  • Assist customers with service requests, address complaints, and research account problems.

Benefits

  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability.
  • Generous paid time off, including vacation, sick, personal, and emergency time.
  • 11 paid holidays.
  • Quarterly incentive plan.
  • Employee Stock Ownership Plan for retirement.
  • Banking perks.
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