Full Time Teller - Rockwell & Hefner

MidFirst Bank • Oklahoma City, OK

1d

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit potential and existing customers. They are expected to be proactive, friendly, courteous, and attentive to opportunities to impress customers.

This full-time position is scheduled for 40 hours per week within the banking center's hours of operation. Employees must be available to work weekend hours. Paid informal and formal training is required, including one full week of training and testing during the first three weeks of employment, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. Employees must pass the Teller Certification test before operating a teller drawer.

Requirements

• At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
• Excellent customer-service skills, including oral and written communication.
• Ability to contribute effectively to a positive team environment and work toward achieving goals.
• Careful attention to detail and strong organizational skills.
• Ability to closely follow bank procedures and regulations.
• Strong work ethic and high integrity.
• Strong computer and 10-key skills.
• Outgoing, assertive, confident, and enthusiastic personality.
• Availability to work weekend hours.
• Ability to stand or sit for long periods, type, and perform repetitive motions.
• Ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

• Knowledge of banking products and procedures.
• Successful sales record in a retail sales or banking environment.
• Fluent verbal and written Spanish skills.
• Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

• Greet customers and facilitate a welcoming, customer-focused environment.
• Process customer transactions efficiently and accurately in a fast-paced environment.
• Maintain a balanced cash drawer and follow internal controls and procedures.
• Generate new business and expand relationships with current customers by cross-selling relevant bank products and services.
• Build customer loyalty by developing relationships and consistently providing exceptional service.
• Respond to customer inquiries and concerns by researching and identifying positive solutions.
• Participate in required informal and formal paid training and successfully pass the Teller Certification test.

Benefits

• Paid informal and formal training.
• A shift differential of $5.00 per hour for hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. on Saturdays, and for any hours worked on Sundays.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed