Teller

First Interstate BancSystem • Nebraska City, NE

1d • Onsite

About The Position

The Teller processes daily transactions in the branch lobby and drive-up locations, delivers outstanding client service, and develops and maintains client relationships. The role includes recognizing opportunities to refer clients to additional products and other lines of business. The Teller supports branch operations, follows security procedures, protects confidential information, and contributes to client service and team success. Work hours vary based on scheduling and business needs; travel is as needed. The position is located at the Nebraska City, Nebraska branch.

Requirements

• High school diploma or General Education Degree (GED).
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

• Experience in a cash handling role is preferred.

Responsibilities

• Process deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
• Answer client questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify cross-sell and referral opportunities, respond to inquiries, inform clients about services and promotions, determine client needs, and direct clients to a banker.
• Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile the cash drawer; verify transactions; count and package currency and coin; submit excess cash and mutilated currency to the vault custodian; and maintain appropriate cash supplies.
• Follow bank operations and security procedures, participate in dual-control functions, maintain client traffic surveys, audit other teller currency, and assist with certification of proof.
• Maintain client confidentiality and help protect bank operations from potential information breaches.
• Attend training sessions to enhance job knowledge.
• Welcome new or different requests and support team members in achieving results.
• Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Benefits

• Generous paid time off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program for employees.
• Compensation and benefits package designed to provide employees and their families with choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED