Teller Jobs

About The Position

Requirements

• No prior experience is required.
• No university or college degree, high school diploma, or GED is typically required for primary duties at this level.
• A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
• Demonstrate appropriate knowledge, skills, and abilities for the role.
• Customer-focused approach, with customer needs and satisfaction as primary considerations.
• Ability to assess and effectively manage risks associated with business objectives and activities.
• No required certifications or licenses.

Nice To Haves

• Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
• Spanish-speaking ability is preferred.

Responsibilities

• Deliver customer experiences aimed at improving financial wellbeing and building customer loyalty.
• Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
• Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
• Perform lobby engagement activities and position PNC products to meet customer needs.
• Educate customers about managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to resolve customer problems.
• Follow policies and procedures and exercise sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks in accordance with PNC's Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement account and back-up child/elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
• Between 15 and 25 vacation days each year, depending on career level and eligibility.