Teller I

Centennial Bank•Tahoka, TX

21d

About The Position

The Teller I conducts customer transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. The role safeguards assigned bank assets and contributes to the bank’s growth by promoting and cross-selling bank products and services. The teller handles cash and negotiable items, supports customers in person and by telephone, and assists with balancing and processing bank operations. The position requires flexibility in work scheduling and may involve working at an alternative location within the region or market.

Requirements

High school diploma or GED, or equivalent education and experience.
Equivalent to four years of high school or GED, with particular emphasis on office skills, shop skills, or related subjects, plus 0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.
Cash-handling experience in a business environment.
Basic math skills, including adding, subtracting, multiplying, and dividing using money and other forms of measurement.
Basic 10-key skills.
Ability to communicate information effectively and respond to questions in person-to-person and small-group situations.
Ability to follow simple multi-step instructions using common-sense understanding and to deal with standardized situations with limited variables.
Basic spreadsheet and word-processing/typing skills.
Mental alertness and adaptability to office and field-area work routines.
Ability to lift and/or move up to 50 pounds frequently and up to 25 pounds regularly.
Ability to maintain a positive, friendly, and professional attitude and appearance.

Responsibilities

Receive and pay out cash; handle negotiable items, loan payments, deposits, withdrawals, and transfers.
Set up, close, and balance the teller station.
Record sales of monetary instruments.
Assist customers with inquiries in person or by telephone.
Maintain a neat and well-stocked teller area.
Cross-sell bank products and services.
Follow established limits to protect customer accounts and support bank safety and soundness.
Adhere to bank policies and procedures.
Assist with balancing the vault, ATM, night drop, and coin machine.
Assist with proper scanning of bank documents and proof work.
Use judgment when applying holds and making check-cashing decisions.
Cross-train to be available to open basic new consumer accounts.
Adhere to the work schedule and maintain flexibility in availability.
Maintain a positive, friendly, and professional attitude and appearance.
Work at an alternative location within the region or market when required.
Remain alert and work safely.
Complete required BSA/AML and other assigned compliance training.
Perform other related duties as required or assigned.