Call Center - Universal Teller - Member Relationship Specialist

First South Financial Federal Credit Union•Bartlett, TN
•$37,000 - $43,000•Onsite

About The Position

Perform cashiering functions and provide other administrative support as needed. This role involves handling monetary transactions, providing information about credit union services, balancing cash drawers, processing various financial instruments, and participating in a needs-based sales program. Additionally, the specialist will process loan applications from start to finish, including funding approved loans and communicating denied decisions.

Requirements

  • Experience in the use of PCs, calculators, and other office equipment.
  • Excellent communication skills.
  • Detail oriented.

Nice To Haves

  • Associates degree in Business or related field preferred.
  • Work experience will be considered in lieu of formal education.

Responsibilities

  • Open new accounts, perform necessary file maintenance in the computer and ensure that membership cards are filled out properly and signed.
  • Handle monetary transactions and retain appropriate documents for permanent records.
  • Provide routine information concerning the credit union and its services.
  • Balance cash drawer daily and show breakdown of remaining cash in drawer.
  • Handle money orders and bank checks.
  • Process night depository transactions.
  • Handle balancing of ATM(s).
  • Actively participate in needs-based sales program by offering products and services to members.
  • Process loan applications from start to finish. This includes signing and funding approved loans as well as communicating denied loan decisions.
  • Perform other duties as assigned.
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