Teller

Glacier Bancorp, Inc.•Idaho Falls, ID

21d•Onsite

About The Position

Citizens Community Bank is seeking a Teller to deliver exceptional customer service and contribute to the communities it serves. The Teller greets customers, assesses their needs, and processes transactions accurately and efficiently while giving each customer undivided attention. The role involves regular interaction with customers, vendors, the public, and bank staff, requiring professional and courteous communication. This is a part-time, in-person Customer Service Representative position scheduled for 20–40 hours per week depending on branch needs. Branch hours are Monday through Thursday, 8:15 a.m.–5:15 p.m., and Friday, 8:15 a.m.–6:15 p.m. Regular on-site attendance during standard business hours is required.

Requirements

High school diploma or equivalent.
Strong attention to detail and organizational skills in a fast-paced environment.
Ability to prioritize and organize heavy workloads and manage time effectively.
Ability to work professionally and consistently demonstrate courtesy, customer service, and tact.
Ability to work independently and as part of a team.
Ability to understand and follow written and oral instructions.
Effective verbal and written communication skills.
Basic computer skills.
Working knowledge of standard office equipment.
Pleasant and friendly demeanor and good customer service skills.
Ability to routinely perform work indoors in a climate-controlled shared work area with moderate noise.
Ability to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimile machines, and calculators.
Ability to work at a computer for an average of 6–8 hours per day when necessary.
Ability to work extended hours or travel off site when required or requested by management.
Ability to climb or descend stairs in an emergency.
Close visual acuity for preparing and analyzing data, transcribing, viewing computer terminals, reading, and inspecting small defects or parts.

Responsibilities

Provide superior service to internal and external customers with courtesy and respect.
Process all customer transactions.
Learn bank products and services by attending staff meetings and training.
Assist customers over the phone.
Maintain regular, predictable, and reliable on-site attendance during standard business hours.
Participate in community service and bank-sponsored activities supporting the bank’s mission and values.
Complete required bank and OnCourse training courses within assigned time frames.
Comply with applicable laws and regulations and participate in required compliance training.
Represent the bank professionally, maintain confidentiality, demonstrate a positive attitude and flexibility, and keep the work area tidy while protecting customer privacy.
Perform additional duties as assigned.