Teller

First Interstate BancSystem•The Dalles, OR

11d•Onsite

About The Position

The Teller is responsible for daily teller transactions in the lobby and drive-up locations of the branch, delivering outstanding client service, and developing and maintaining client relationships. The role includes recognizing opportunities to refer clients to additional products and other lines of business. This position is located at the The Dalles, Oregon branch. Typical work hours vary based on scheduling and business need; regular and predictable attendance is required, and travel may be needed.

Requirements

High school diploma or General Education Degree (GED).
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

Experience in a cash handling role is preferred.

Responsibilities

Process client account transactions, including deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bonds.
Answer clients’ questions in person and by telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities, inform clients about services and promotions, determine client needs, and direct clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer, count and package currency and coin, submit excess cash and mutilated currency to the vault custodian, and maintain appropriate cash supplies.
Follow bank operations and security procedures, including dual-control functions, client traffic surveys, auditing other teller currency, and assisting with certification of proof.
Protect confidential information and help safeguard bank operations.
Attend training sessions to enhance job knowledge.
Welcome new or different requests and support team members to achieve results.
Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.