Teller

Frost Bank•Arlington, TX

About The Position

As a Teller at Frost, you are a first point of contact for many customers and help set the standard for their banking experience. The role centers on building trusting relationships, providing empathetic and accurate service, and helping customers with their banking needs. Tellers are expected to act with integrity, caring, and excellence while contributing to positive outcomes for customers and the bank. The required schedule is Monday through Thursday, 11:00 a.m.–3:30 p.m.; Friday, 11:15 a.m.–6:15 p.m.; and rotating Saturdays, 8:45 a.m.–1:15 p.m.

Requirements

  • Availability Monday through Thursday, 11:00 a.m.–3:30 p.m.; Friday, 11:15 a.m.–6:15 p.m.; and rotating Saturdays, 8:45 a.m.–1:15 p.m.

Nice To Haves

  • Excellent written and verbal communication skills.
  • Next-level customer service skills.
  • Proficiency in Microsoft applications.
  • Cash-handling experience.

Responsibilities

  • Provide exceptional customer service and teller services that meet consumer banking performance standards.
  • Perform daily credit and debit transactions in compliance with bank policies and procedures.
  • Maintain proper cash on hand and prepare daily settlements of teller cash and proof transactions.
  • Fill change order requests, process wire transfers and bankcard advances, and exchange negotiable instruments.
  • Manage risk while actively practicing loss prevention.
  • Use critical-thinking skills and pursue accuracy and efficiency.
  • Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability insurance
  • Life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Health and wellness programs, including an Employee Assistance Program
  • Referral bonus program
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