Teller

Veterans Health Administration•Togus, ME

About The Position

This Teller position is in the Finance Service Line at the VA Maine Healthcare System, located at the Augusta, Maine location (Togus). The position serves in the Office of Finance and provides agent cashier support to Veterans and employees, while also planning and coordinating travel services. The primary focus is agent cashier responsibilities, with coordination of travel arrangements and accurate documentation for staff with approved travel orders. The role creates, reviews, and approves travel vouchers and authorizations; supports operation of the travel program; and prepares travel, cost, and workload reports and documents. It also conducts training on established procedures and documentation for travel authorizations and vouchers. Cashier duties include receiving and accounting for varied collections, accepting credit card payments for amounts owed to VA, and issuing third-party drafts for employees who have not received salary checks and for Veterans requiring emergency payments through VBA. The work schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Ad-hoc telework may be authorized; eligibility will be discussed during the interview. Relocation or recruitment incentives, a Critical Skills Incentive, and permanent change of station are not authorized. The position is covered by locality-based comparability pay and is not a bargaining-unit position.

Requirements

U.S. citizenship is required.
Complete all required application steps, including an online assessment measuring critical general competencies.
Selective Service registration is required for males born after December 31, 1959.
Meet applicable time-in-grade requirements: for a GS-6 position, 52 weeks at GS-5 in Federal service, if applicable.
Have one year of specialized experience equivalent to at least the next lower grade (GS-5), such as processing pay information, analyzing account documents, conducting audits, verifying transactions, submitting reconciliations, or reviewing travel vouchers and authorizations.
Undergo a background/security investigation and complete online onboarding and pre-employment identification requirements.
Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
Serve a one-year probationary period or two-year trial period, as applicable.
Physical requirements do not inherently include demands essential to successful performance that could not otherwise be met with accommodation or workplace adjustment; a pre-placement physical examination is not required.
There is no educational substitution at this grade level.

Responsibilities

Create, review, and approve travel vouchers and authorizations.
Assist with operating the travel program and prepare travel, cost, and workload-related reports and documents.
Train staff on established procedures and travel-related documentation needed to prepare travel authorizations and vouchers.
Coordinate travel arrangements and ensure accurate documentation for approved travel orders.
Use cost estimations and cost-benefit analyses to evaluate the effectiveness of program processes and policies.
Prepare, review, and submit reconciliation reports to an auditor.
Perform regular and random system audits and reports to ensure compiled data is accurate and complete.
Analyze documents to determine propriety, validity, budget, expenditure limitation, and accuracy of account data.
Process pay information and ensure corrections and edits reflect employees' work schedules and proper pay entitlement.
Receive and properly account for varied collections, including funds for patient accounts, hospitalization reimbursements, refunds for benefit or salary overpayments, proceeds from sales of government property, and guest meal collections.
Accept credit card payments for amounts owed to VA.
Issue third-party drafts to employees for salary checks not received and to Veterans for emergency payments (loans) through VBA.