Teller Jobs

About The Position

Requirements

• Prior experience is not required.
• No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered.
• Demonstrate appropriate knowledge, skills, and abilities for the role, including customer focus and risk management.
• No required certifications, licenses, or language assessments.

Nice To Haves

• Accountability
• Banking
• Client loyalty
• Customer experience (CX)
• Customer service
• Identifying opportunities
• Leveraging technology
• Proactive sales
• Accuracy and attention to detail
• Addressing customer needs
• Knowledge of banking products
• Digital awareness
• Effective communications
• Fraud detection and prevention
• Managing multiple priorities
• Matrix management
• Problem solving
• Understanding customer needs

Responsibilities

• Deliver customer experiences aimed at improving financial well-being and building customer loyalty.
• Process a variety of customer interactions and educate customers about alternatives for financial transactions.
• Identify banking opportunities through conversations with customers and make appropriate referrals to branch staff.
• Perform lobby engagement activities and position PNC products to meet customer needs.
• Educate customers on managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Follow policies and procedures and demonstrate sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Benefits

• Part-time-eligible medical and prescription drug coverage, including a Health Savings Account feature
• Dental and vision options
• Employee life insurance
• 401(k) with PNC match
• Pension and stock purchase plans
• Back-up child and elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs that are fully paid
• Wellness program with financial incentives
• Parental leave
• Up to 11 paid holidays each year
• Seven occasional absence days each year, unless otherwise required by law
• Vacation accrual based on hours worked, including overtime; vacation may be used after 90 days of service