Financial Service Specialist (Teller) - Crookston
About The Position
First Community Credit Union (FCCU) is seeking a Financial Service Specialist (Teller) in Crookston. The role focuses on meeting members’ financial needs through extraordinary, personal service while maintaining the credit union’s tradition of community trust. The specialist greets members in person, by telephone, and by email; builds and nurtures relationships; processes routine teller transactions; opens new accounts; and uses product knowledge to recommend and cross-sell financial products and services. The role calls for an engaging, goal-oriented team member who is eager to learn and improve and who represents FCCU positively to current and prospective members. FCCU describes itself as the region’s largest credit union, with over a billion dollars in assets. As a member-owned credit union, it invests in members and the communities it serves, guided by its mission, “Life is Better with Community,” and values of community, integrity, passion, and growth. This is a full-time position, Monday through Friday, with various shifts. Applicants must complete an FCCU employment application through the careers website. FCCU is an Equal Opportunity Employer.
Requirements
- High school diploma or GED.
- Ability to operate a computer, telephone, and other office equipment.
- Positive, competitive team player willing to learn and adapt to change.
- Written and verbal communication ability.
- Detail-oriented and able to work in a fast-paced member service environment.
Nice To Haves
- Previous cash-handling experience.
Responsibilities
- Provide extraordinary, personal customer service to members while maintaining FCCU’s tradition of community trust.
- Greet members professionally in person, by telephone, or by email.
- Develop and nurture member relationships while serving their financial needs.
- Efficiently process routine financial teller transactions for new and existing members.
- Open new accounts and process transactions.
- Use product knowledge to cross-sell financial products and services that meet members’ current and future financial needs and increase member satisfaction.
- Represent FCCU positively to current and prospective members.
Benefits
- 11 paid federal holidays.
- 401(k) match.
- Fully paid single medical, dental, and vision coverage.
- Support for family and work-life balance.
- Competitive total compensation.
- Technical and leadership development.
- Opportunities for industry and community involvement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
