Financial Service Specialist (Teller)

First Community Credit Union•Crookston, MN

12d

About The Position

FCCU is hiring a Financial Service Specialist to provide personal, member-focused financial service and help members meet their financial needs. The role includes greeting and assisting members in person, by telephone, and by email; processing routine teller transactions; opening new accounts; and using product knowledge to cross-sell financial products and services. The specialist is expected to build member relationships, find practical solutions, maintain a positive image of FCCU, and contribute to member satisfaction and the credit union’s community-focused mission. The position is full-time, Monday through Friday, with various shifts. Candidates must complete an FCCU employment application. First Community Credit Union is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Ability to operate a computer, telephone, and other office equipment.
Competitive team player with a positive attitude and willingness to learn and adapt to change.
Written and verbal communication ability.
Detail-oriented and able to work in a fast-paced member service environment.

Nice To Haves

Previous cash-handling experience.

Responsibilities

Greet members in person, by telephone, or by email in a cheerful and professional manner.
Provide personal, engaging service and develop relationships while helping members with their financial needs.
Efficiently process routine financial teller transactions for new and existing members.
Open new accounts.
Use product knowledge to cross-sell financial products and services to meet members’ current and future needs.
Help increase member satisfaction and project a positive image of FCCU.
Learn and improve while contributing to a positive, community-focused service experience.