Financial Center Teller

HAPO Community Credit Union•Yakima, WA
•Onsite

About The Position

HAPO Community Credit Union is seeking a Financial Center Teller in the Yakima area. The role serves members by assisting with general account inquiries, identifying products and services that may benefit them, and representing HAPO’s commitment to being present and exceeding expectations. The successful candidate is ambitious, self-motivated, attentive to detail, able to multitask and handle stressful situations, and has strong written and verbal communication skills. Training lasts approximately two weeks and takes place at HAPO’s headquarters in Richland, Washington. The position is on-site in Yakima, Washington. The schedule requires 35–40 hours per week between 8:30 a.m. and 6:30 p.m., Monday through Friday, with rotating Saturdays required. Starting pay is $20.00–$28.97 per hour, depending on experience and qualifications; selected candidates are typically hired between the minimum and midpoint of the range.

Requirements

  • High school diploma or General Education Development (GED) certificate.
  • Excellent multitasking skills.
  • Strong written and verbal communication skills.
  • Basic math knowledge.
  • Ability to handle stressful situations.
  • Attention to detail.
  • Ability to work 35–40 hours a week between 8:30 a.m. and 6:30 p.m. Monday through Friday, with rotating Saturdays required.

Nice To Haves

  • Experience in customer service, cash handling, or sales.
  • Strong Spanish bilingual skills.
  • Strong communication skills in both English and Spanish.

Responsibilities

  • Assist members with general account inquiries.
  • Identify additional products and services that may be beneficial to members.
  • Apply a basic understanding of branch compliance and auditing.
  • Maintain a basic understanding of the products and services available to members.
  • Represent HAPO’s commitment to member service and its standard of exceeding expectations.

Benefits

  • No-cost-premium medical, dental, and vision insurance for all employees.
  • Accidental death and dismemberment insurance.
  • Long-term and short-term disability insurance.
  • Pension plan.
  • 401(k) program with employer match.
  • Flexible spending account for medical and dependent care.
  • 0% interest on select personal loans.
  • Employee Assistance Program (EAP).
  • Paid time off.
  • 11 paid holidays per year.
  • Paid birthday day off.
  • HAPO anniversary day off.
  • Paid and volunteer volunteer opportunities.
  • Employee milestone anniversary bonus.
  • Tuition assistance program.
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