Teller Mableton Financial Center

Wells Fargo Bank•Mableton, GA

11h•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network at the Mableton Financial Center. In this frontline, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completing transactions and providing a welcoming, reliable experience. The Teller is a primary customer contact and represents the branch through attentive service, accuracy, and care. The role provides foundational retail banking experience. Tellers learn about customers’ needs, introduce relevant products, services, and digital tools at a high level, and connect customers with a banker for more detailed product discussions. The Teller works closely with branch teammates to support daily operations and deliver consistent customer service. Wells Fargo describes the role as a starting point for career growth, with training, coaching, and a team-based culture. The position is located at 5010 Floyd Rd., Mableton, GA 30126. The schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand everyday financial needs.
Connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide straightforward solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; identify and escalate issues and make sound risk decisions.