Financial Service Specialist (Teller)

First Community Credit Union•Crookston, MN

12d

About The Position

FCCU is a member-owned credit union with more than a billion dollars in assets. The Financial Service Specialist (Teller) provides personal, high-quality service to current and prospective members and helps them meet their financial needs. The role includes greeting members in person, by telephone, or by email; developing member relationships; processing routine teller transactions; opening new accounts; and using product knowledge to cross-sell financial products and services. The position represents FCCU to members and supports the credit union’s focus on community, integrity, passion, and growth.

Requirements

High school diploma or GED.
Ability to operate a computer, telephone, and other office equipment.
Ability to communicate effectively, both verbally and in writing.
Detail-oriented and able to work in a fast-paced member service environment.
Competitive team player with a positive attitude and willingness to learn and adapt to change.

Nice To Haves

Previous cash-handling experience preferred.

Responsibilities

Greet members in person, by telephone, or by email in a cheerful and professional manner.
Develop and nurture member relationships while serving their financial needs.
Efficiently process routine financial teller transactions for new and existing members.
Open new accounts and process transactions.
Use product knowledge to cross-sell financial products and services to meet members’ current and future financial needs and increase member satisfaction.
Provide engaging, personal service and help members find solutions to their financial needs.
Project a positive image of FCCU to current and prospective members.