Financial Service Specialist (Teller) - Crookston
About The Position
FCCU is seeking a Financial Service Specialist (Teller) in Crookston to help members meet their financial needs through extraordinary personal service. The role involves welcoming members in person, by telephone, and by email; building relationships; processing routine teller transactions; opening accounts; and recommending financial products and services that meet members’ current and future needs. The successful candidate provides engaging, professional service, works to resolve members’ financial needs, and represents FCCU positively to current and prospective members. FCCU describes itself as the region’s largest credit union, with over a billion dollars in assets. As a member-owned organization, it invests in members and the communities it serves. Its stated values include community, integrity, passion, and growth. FCCU offers competitive total compensation, technical and leadership development, and opportunities for industry and community involvement. This is a part-time position with various Monday-through-Friday shifts. Applicants must complete an FCCU employment application.
Requirements
- High school diploma or GED.
- Ability to operate a computer, telephone, and other office equipment.
- Ability to communicate effectively, both verbally and in writing.
- Detail-oriented and able to work in a fast-paced member service environment.
- Competitive team player with a positive attitude and willingness to learn and adapt to change.
Nice To Haves
- Previous cash-handling experience is preferred.
Responsibilities
- Provide energetic, professional customer service to members while maintaining community trust.
- Greet members in person, by telephone, or by email and develop and nurture relationships.
- Efficiently process routine financial teller transactions for new and existing members.
- Open new accounts and process transactions.
- Use product knowledge to cross-sell financial products and services that meet members’ financial needs and increase satisfaction.
- Find solutions to members’ financial needs and represent FCCU positively to current and prospective members.
Benefits
- 11 paid federal holidays.
- 401(k) match.
- Fully paid single medical insurance.
- Dental insurance.
- Vision insurance.
- Competitive total compensation.
- Technical and leadership development.
- Opportunities for industry and community involvement.
- Support for family and work-life balance.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
